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House of Commons Hansard
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Revenue and Customs: Standards
01 March 2010
Volume 506
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To ask the Chancellor of the Exchequer (1) what accuracy statistics are recorded by the HM Revenue and Customs Quality Monitoring Exercise each month; [312148]

(2) what accuracy statistics his Department's Quality Monitoring Exercise records each month.

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The following accuracy statistics are collated internally by HM Revenue and Customs (HMRC) on a monthly basis as part of the quality monitoring exercise in relation to self assessment.

Sample checks are made:

to record whether the self assessment return has been correctly recorded on the Department’s systems on the right date and on the right record;

to establish that the tax bill is correct, that any necessary corrections have been made and any repayment has been made in the right amount to the right person at the right address;

to establish that any claims to adjust payments on account have been processed accurately and on time;

that any balancing payments have been correctly dealt with;

to establish that the code number for the current year and subsequent year is correct;

to ensure the Department’s procedures have been followed to correct obvious errors; and

that the Department’s systems have been updated with any changes reflected in the return.

The following accuracy statistics are collated internally by HMRC as part of the quality monitoring exercise in relation to pay-as-you-earn.

Sample checks are made to record whether:

the code number for the current year and subsequent year is correct;

the liability reviewed for any earlier year is correct;

any tax calculation issued is correct;

any payable order has been issued in the correct amount and issued to the right person at the right address; and

the Department’s systems accurately reflect known taxpayer details.