To ask the Chancellor of the Exchequer what HM Revenue and Customs Customer Service Survey overview reports were produced for (a) 2007, (b) 2008 and (c) 2009; and where such reports are published. (312154)

The Customer Service Survey overview report for 2007 is available at:

http://www.hmrc.gov.uk/research/

HM Revenue and Customs is currently finalising the report of the 2008-09 Customer Survey and will publish it on the Department's website in due course.