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Departmental Internet

Volume 507: debated on Monday 8 March 2010

To ask the Secretary of State for Work and Pensions how much has been spent on (a) strategy and planning, (b) design and build, (c) hosting and infrastructure, (d) content provision and (e) testing and evaluation for her Department’s websites in each of the last three years; and what budget has been allocated for such activities in 2009-10. [Official Report, 29 March 2010, Vol. 508, c. 5MC.] (309904)

Websites managed within the Department include:

DWP Corporate

Jobcentre Plus

The Pension Service (this site closed September 2009)

Child Support Agency

Directgov (cross government site)

Now Let’s Talk Money

Independent Living Funds

NDDP Job Broker Search

Office for Disability Issues

European Social Fund

Ethnic Minority Employment Task force

The Pensions Advisory Service

Industrial Injuries Advisory Council

Social Security Advisory Committee

Personal Accounts Delivery Authority

Working for Health

CMEC

CM Options

Remploy

Pension Protection Fund

The Pensions Ombudsman

Pensions Protection Fund Ombudsman

Pensions Regulator

Independent Case Examiner

Health and Safety Executive

Ongoing creation, development and maintenance of websites managed by the Department is mainly carried out by the Department’s own in-house digital media team and in-house maintenance team. It is not possible for us to extract and quantify previous or forecast costs for the all the categories requested, in particular strategy and content provision, because in most cases, staff working across these areas are engaged in more than one role and/or website. Similarly, our hosting and infrastructure costs form part of a wider departmental IT contract.

We can provide figures for the redevelopment of the DWP website and the Office for Disability Issues website as we ran separate projects with separate budgets within the last three years. The costs quoted are for design and build work only and are not an annual cost.

Website

Cost (£000)

2008-09

DWP Corporate

216

2007-08

Office for Disability Issues

147

There are no plans to spend money on design and build in 2009-10 for these two websites.

Figures available for testing and evaluation are:

Cost (£000)

Website

2008-09

The Pension Service

21

2008-09

Jobcentre Plus

20

Planned spend

2009-10

The Pension Service

19

2009-10

Jobcentre Plus

13

2009-10

DWP Corporate

3

2009-10

Office for Disability Issues

6

There is no separate Directgov budget for the elements specified.

We are working with Cabinet Office to implement a standardised method for quantifying website costs across Government in line with Central Office of Information guidelines. This is in response to a Public Accounts Committee recommendation. These costs will be available from April 2010 onwards as per the timetable.