None of the three Government-approved tenancy deposit protection scheme providers are permitted, under the terms of their contracts, to make direct charges for their alternative dispute resolution services.
The three tenancy deposit protection schemes are operated by private companies under contract with Communities and Local Government and are designed to be self-financing. All the contracts contain safeguards to ensure the financial viability of the schemes.
The Department for Communities and Local Government’s contracts with the three tenancy deposit protection scheme providers for the provision of tenancy deposit protection schemes will run until the end of March 2012. All three contracts have the option of a further one year extension.