[holding answer 9 March 2010]: Staffing numbers required to administer NEST on an ongoing basis will depend upon the number of scheme members.
All the public facing elements of service provision are due to be carried-out by staff based in the UK. Back-office, administrative processing and IT functions are due to be delivered in India. Once fully established, we estimate that between 40 and 45 per cent. of staff will be based in the UK.