At the time the parliamentary ombudsman released her special report on the UK Border Agency, Lin Homer, the chief executive of the agency, made a statement saying:
“We take the Ombudsman's recommendations seriously and welcome the assessment that our complaints systems are improving.
The UK Border Agency is continuing to make progress in dealing with the legacy backlog of older asylum cases and has already concluded more than 220,000 cases. I am confident we are on course to conclude these cases by the summer of 2011.”