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House of Commons Hansard
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23 March 2010
Volume 508
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To ask the Secretary of State for Energy and Climate Change how many Warm Front applications referred to Eaga Ltd. remained (a) outstanding, (b) unresolved and (c) incomplete for more than (i) 21 days, (ii) three months and (iii) six months in each of the last two years. [319928]

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[holding answer 2 March 2010]: The Warm Front scheme does not record information in the way requested on the number of applications that remain (a) outstanding, (b) unresolved and (c) incomplete for more than (i) 21 days, (ii) three months and (iii) six months. It is not possible to provide a direct answer to the question. However, information is available regarding the total number of applications currently outstanding and the applications progressed within agreed time scales—21 working days for surveys, three months for insulation measures and six months for heating measures. This information is provided as follows:

The total number of applicants that applied to the scheme in 2009-10 (as at end of February 2010) was 269,268 and 12.4 per cent. were awaiting an assessment.

Surveys

2008-09

2009-10

Surveyed within 21 working days

221,100

192,585

Surveyed outside 21 working days

14,074

10,966

Total surveys

235,174

203,551

Percentage in time

94.0

94.6

Percentage outside timeline

6.0

5.4

Insulation

2008-09

2009-10

Installed within 60 working days

82,197

75,697

Installed outside 60 working days

14,036

3,146

Total installations

96,233

78,843

Percentage in time

85.4

96.0

Percentage outside timeline

14.6

4.0

Heating

2008-09

2009-10

Installed within 120 working days

105,936

100,051

Installed outside 120 working days

9,805

6,993

Total installations

115,741

107,044

Percentage in time

91.5

93.5

Percentage outside timeline

8.5

6.5