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House of Commons Hansard
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Highways Agency Business Plan (2010-11)
25 March 2010
Volume 508
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The Highways Agency’s business plan for 2010-11 has been published today. It sets out the Agency’s budgets for the financial year and how that funding will be spent. The plan contains twelve key performance targets against which the Agency’s performance will be measured. These are set out in the table below:

Key Performance Deliverables

Business Plan Targets for 2010-11

Reliability: Implement a programme of delivery actions that tackle unreliable journeys on the strategic road network

Reliability: The HA will deliver the 2010-11 components and impacts of the Reliability Delivery Plan as agreed by the Secretary of State

MajorProjects: Deliver to time and budget the programme of major schemes on the strategic road network.

Major Project —For the programme of national schemes in the construction phase, maintain a programme level of 1.0* against the cost performance index (CPI) and the schedule performance index (SPI).

* (a programme-level variance of +0.1 or -0.05 against the CPI and the SPI would mean that the target would be deemed to be met)

MajorProjects—For the programme of regional schemes in the construction phase, maintain a programme level of 1.0* against the cost performance index (CPI) and the schedule performance index (SPI).

* (a programme-level variance of +0.1 or -0.05 against the CPI and the SPI would mean that the target would be deemed to be met)

MajorProjects—For the programme of national schemes in the development phase, achieve a milestone achievement index of 1.0

Safety: Deliver the Highways Agency’s agreed proportion of the national road casualty reduction target.

RoadSafety: By the end of 2010 reduce by a third (i.e. to 2244*) the number of people killed or seriously injured on the core network compared with the 1994-98 average of 3366.

* To allow for expected year-on-year fluctuations in casualty levels, the HA will be deemed to have met the target if the reduction achieved is no more than 5 per cent. above the milestone target figures.

Maintenance: Maintain the strategic road network in a safe and reliable condition, and deliver value for money.

Maintenance(Condition Index): Maintain a road-surface condition index of 100 ±1 within the renewal of roads budget

Maintenance (Cost & Efficiency): Deliver selected maintenance renewals* costs at an average level below inflation by the end of 2010-11 when compared with 2009-10

* Excluding technology maintenance

Carbon: Contribute to national and international goals for a reduction in carbon dioxide emissions by lowering the Highways Agency’s emissions

Carbon: By the end of 2010-11, achieve a 3 per cent. reduction in our carbon* emissions from our direct energy and fuel usage, our network energy, and our business travel, when compared with 2008-09, in line with the UK carbon reduction target.

* Carbon Dioxide (CO2) equivalent

Environment: Improve quality of life for transport users and non-transport users, and promote a healthy natural environment

Environment: Deliver the following in-year actions contained in the 2010-11 Environmental Action Plan:

i. Air Quality: To complete studies examining a representative selection of air quality exceedences on the strategic road network, and to develop options for mitigating these problems.

ii. Noise: Review and validation of First Priority Locations as shown in the DEFRA Noise Action Plans enabling the development of prioritised improvement actions for 2011-12 and beyond.

iii. WaterEnvironment: Deliver six effective interventions at priority outfalls, priority soakaways and flooding hotspots and culverts.

iv. NatureConservation: Deliver 10 interventions to support protected species and enhance habitats in accordance with the HA Biodiversity Action Plan.

CustomerSatisfaction: Deliver a high level of road user satisfaction

CustomerSatisfaction: Improve road user satisfaction by at least 0.2 percentage points compared with the level achieved in 2009-10. Develop and agree a new customer satisfaction measure and target to be implemented for 2011-12.

Efficiency: Deliver the Highways Agency’s contribution to the Department for Transport’s efficiency target

Efficiency (Programme): Deliver cumulative efficiency improvements of £144 million by the end of 2010-11.

Efficiency (Administration): Deliver our programme within the allocated administration budget over the CSR07 period, which requires cumulative efficiency savings of 17.2 per cent. in real terms by the end of 2010-11

Copies of the business plan have been placed in the Libraries of both Houses.