Skip to main content

UK Border Agency: Complaints

Volume 508: debated on Thursday 25 March 2010

To ask the Secretary of State for the Home Department how many complaints about a citizenship or nationality application were made to the UK Border Agency in each of the last five years. (320886)

The UK Border Agency does not hold central information to the level of detail asked for in this question. However, data are available relating to all types of complaints about the service that the agency provides. In 2008 there were 10,835 such complaints received by the agency and in 2009 there were 12,038.