The following key targets have been agreed with the chief executives of the UK Hydrographic Office and Defence Science and Technology Laboratory (Dstl) for the FY2010-11.
UK Hydrographic Office
While aiming for 100, to achieve a safety index of 95 or higher.
To deliver the defence hydrographic programme achieving an index rating of 95 or higher while transitioning to a multi-year service definition annex incorporating incentivised pricing.
To achieve a return on capital employed of 9 per cent. on a three-year rolling basis.
KT4: Organisational Excellence
To demonstrate an improvement year-on-year across 10 measures of excellence while also achieving at least 75 out of 100.
KT5: Improving Business Efficiency and deliver Value for Money
To achieve at least 50 out of 70 against seven targets which together reflect a measure of efficiency improvements and value for money.
Deliver high quality outputs from Dstl-led projects that are assessed externally as impacting on customers’ priority issues, including the research and development (R&D) board’s priorities.
KT2: Timeliness and customer satisfaction
Deliver at least 90 per cent. of all Dstl-led projects that complete in the financial year 2010-11 to time and to budget, and achieve at least 93 per cent. of customer feedback responses at a score of seven or above for overall satisfaction.
Dstl will sustain and develop its technical capability, independently assessing 10 capability groups chosen by the R&D board where Dstl needs to lead thinking either now or in the future. No more than three of these will be assessed as “development needed”.
KT4: Business Performance
To maintain strong business performance through:
Achieving an average ROCE of at least 3.5 per cent. over the period 2009-10 to 2013-14.
Achieving an annual operating profit of £18.4 million while using the same charge out rates in 2010-11 as in 2009-10.
Non-staff costs not exceeding 32.1 per cent. of net income.
Embed sustainability into Dstl’s business ethics by achieving and, where these have already been met, exceeding government sustainable operations targets by:
Reducing carbon emissions from buildings by 15 per cent. relative to 2001-02 levels, by the end of 2010-11.
Increasing energy efficiency per m2 by 17 per cent. relative to 2001-02 levels, by the end of 2010-11.
Increasing recycling figures to 80 per cent. of waste arising by 2010-11.