The following key targets have been agreed with the chief executives of the UK Hydrographic Office and Defence Science and Technology Laboratory (Dstl) for the FY2010-11.
UK Hydrographic Office
KT1: Safety
While aiming for 100, to achieve a safety index of 95 or higher.
KT2: Defence
To deliver the defence hydrographic programme achieving an index rating of 95 or higher while transitioning to a multi-year service definition annex incorporating incentivised pricing.
KT3: Finance
To achieve a return on capital employed of 9 per cent. on a three-year rolling basis.
KT4: Organisational Excellence
To demonstrate an improvement year-on-year across 10 measures of excellence while also achieving at least 75 out of 100.
KT5: Improving Business Efficiency and deliver Value for Money
To achieve at least 50 out of 70 against seven targets which together reflect a measure of efficiency improvements and value for money.
Dstl
KT1: Quality
Deliver high quality outputs from Dstl-led projects that are assessed externally as impacting on customers’ priority issues, including the research and development (R&D) board’s priorities.
KT2: Timeliness and customer satisfaction
Deliver at least 90 per cent. of all Dstl-led projects that complete in the financial year 2010-11 to time and to budget, and achieve at least 93 per cent. of customer feedback responses at a score of seven or above for overall satisfaction.
KT3: Capability
Dstl will sustain and develop its technical capability, independently assessing 10 capability groups chosen by the R&D board where Dstl needs to lead thinking either now or in the future. No more than three of these will be assessed as “development needed”.
KT4: Business Performance
To maintain strong business performance through:
Achieving an average ROCE of at least 3.5 per cent. over the period 2009-10 to 2013-14.
Achieving an annual operating profit of £18.4 million while using the same charge out rates in 2010-11 as in 2009-10.
Non-staff costs not exceeding 32.1 per cent. of net income.
KT5: Sustainability
Embed sustainability into Dstl’s business ethics by achieving and, where these have already been met, exceeding government sustainable operations targets by:
Reducing carbon emissions from buildings by 15 per cent. relative to 2001-02 levels, by the end of 2010-11.
Increasing energy efficiency per m2 by 17 per cent. relative to 2001-02 levels, by the end of 2010-11.
Increasing recycling figures to 80 per cent. of waste arising by 2010-11.