As a result of the termination of the NXEC franchise, the Department for Transport called both the performance and the season ticket bonds maintained by the company. These were valued at £31.4 million and £4.8 million respectively.
Additionally, before the termination and in accordance with their franchise agreement, National Express was required to provide £40 million of financial support to NXEC to maintain the financial ratios specified in NXEC's franchise agreement. This represents a non-refundable cost to National Express.