To ask the Secretary of State for Communities and Local Government how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement. (325202)

The Department does not keep records of complaints received regarding the operation of its website.

To ask the Secretary of State for Communities and Local Government how much his Department spent on external website design consultants in each of the last three years; and if he will make a statement. (325220)

The Department redesigned its website in August 2007. For information relating to the costs of this redesign, I refer the hon. Member to the answer given by my hon. Friend the Member for Gloucester (Mr. Dhanda) on 20 May 2008, Official Report, column 264W.

To ask the Secretary of State for Communities and Local Government (1) how much his Department spent on maintaining its Flickr channel in the last 12 months; (325592)

The corporate YouTube channel is maintained as part of the routine business of the Department’s web team alongside other social media channels. There is no budget assigned to this channel.

To ask the Secretary of State for Communities and Local Government how much his Department spent on maintaining its Twitter feed in the last 12 months. (325594)

I refer the hon. Member to the answer I gave the hon. Member for Putney (Justine Greening) on 14 October 2009, Official Report, column 966W.