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Departmental Internet

Volume 508: debated on Tuesday 6 April 2010

To ask the Secretary of State for the Home Department whether his Department and its agencies incurred expenditure on advertising via Google Adwords in the latest year for which figures are available. (324624)

The Home Office and its agencies have spent a total of £401,724 on advertising via Google Adwords in 2009-10.

To ask the Secretary of State for the Home Department how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement. (325195)

The Home Office has received 1,053 pieces of feedback from site users since 2008. This comprises a range of comment such as requests for further information, queries about content, reports of broken links and suggestions for new content. We do not have the information to be able to breakdown this feedback to identify specific complaints regarding difficulties in using the website.

To ask the Secretary of State for the Home Department how much his Department spent on external website design consultants in each of the last three years; and if he will make a statement. (325213)

The Home Office website,

www.homeoffice.gov.uk

last underwent a major redesign in 2005. It subsequently underwent a minor redesign in 2008 to incorporate new corporate branding following the machinery of government change to create Ministry of Justice.

Costs spent on design consultants for the external website in the last three years were:

Spent (£)

2007-08

50,000

2008-09

0

2009-10

0