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Departmental Internet

Volume 508: debated on Tuesday 6 April 2010

To ask the Secretary of State for Scotland how many complaints his Department received regarding difficulties using its website in each of the last three years; and if he will make a statement. (325191)

We do not hold the information in the format requested. However, there were a small number of complaints regarding teething difficulties experienced when the Scotland Office website was re-designed in 2008-09. These arose as a result of broken links to Scotland Office web pages and the problems were subsequently addressed.

To ask the Secretary of State for Scotland how much his Department spent on external website design consultants in each of the last three years; and if he will make a statement. (325209)

Figures are only available for each year as a total amount spent on web maintenance and include annual hosting fees. These costs represent the hosting, updating and development of the site.

Financial year

Cost (£)

2007-08

2,990

2008-09

119,292

2009-10

3,500

1 The increase in 2008-09 includes a complete redesign and redevelopment of the website, hosting package for the site and full content management system for in-house staff to manage content.