Academic year 2009-10 was the first year of operation for the new centralised Student Finance England service when all new students studying in England applied for support to the Student Loans Company (SLC), rather than to their local authority, and therefore we can only provide data for this year. The National Audit Office1 found that the SLC took an average of 12.4 weeks to process new applications.
1 The Customer First Programme: Delivery of Student Finance - Report by National Audit Office, page 5 - point 6, 19 March 2010.