To ask the Secretary of State for Northern Ireland pursuant to the answer of 10 December 2009, Official Report, column 532W, on Irish language, what steps his Department takes to assist Irish language users in using Irish when dealing with his Department. (325691)

In line with the European Charter for Regional or Minority Languages the Northern Ireland Office has adopted a Code of Courtesy for the Irish language which is available to staff as guidance when dealing with Irish language users.