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Revenue and Customs: Scotland

Volume 508: debated on Thursday 8 April 2010

To ask the Chancellor of the Exchequer at how many locations in Scotland HM Revenue and Customs shares office accommodation with other government agencies. (311970)

To ask the Chancellor of the Exchequer whether any of the HM Revenue and Customs offices in Scotland earmarked for closure were funded through the private finance initiative. (311971)

All of the HM Revenue and Customs (HMRC) offices in Scotland identified for closure are held under private finance initiative (PFI) arrangements. The majority are held directly by HMRC under the Strategic Transfer of the Estate to the Private Sector (STEPS) contract with Mapeley, which provides a high level of flexibility for HMRC to vacate properties at nil or limited cost during the life of the contract.

The remaining offices being occupied by HMRC under sharing arrangements with the Department for Work and Pensions (DWP) and subject to DWP’s PFI contract with Trillium.

To ask the Chancellor of the Exchequer how many cases have been passed from HM Revenue and Customs (HMRC) call centres to HMRC offices in Scotland which have been earmarked for closure in each of the last five years; what the estimated cost will be of vacating those offices; and what plans HMRC has for the disposal of such buildings at each location. (311972)

The information requested around the number of cases passed from HM Revenue and Customs (HMRC) Call Centres to those offices in Scotland is available only at disproportionate cost, due to the work required to extract it from HMRC's systems.

The majority of the HMRC offices in Scotland are held under the terms of the HMRC private finance initiative (PF1) contract with their estates supplier, Mapeley. This contract includes a high level of flexibility for HMRC to vacate properties at nil or limited cost during the life of the contract. HMRC intends to maximise the use of the contract's flexibility and until vacation plans for each office are finalised, it is not known whether disposal costs will be applicable. Formal vacation notices for each office are due to be issued by summer 2010.

To ask the Chancellor of the Exchequer what the staff (a) turnover and (b) absentee rate was at each HM Revenue and Customs office in Scotland in each of the last five years. (311973)

The information requested is provided in the following tables.

Percentage

Turnover

Town

Office name

2009-101

2008-09

2007-08

2006-07

2005-06

Aberdeen

Ruby House

3.2

22.3

14.3

9.4

9.1

Ayr

Russell House

20.2

26.8

13.6

8.5

12.2

Bathgate

Pyramids Business Park

7.7

18.7

20.3

14.2

13.2

Buckie

Moray House

0.0

8.0

8.3

6.7

5.9

Coatbridge

2 Muiryhall Street

0.0

13.6

4.3

3.8

6.3

Cumbernauld

St. Mungos Road

2.5

6.8

10.5

19.2

9.1

Dumbarton

15 Meadowbank Street

0.0

33.3

0.0

6.3

12.5

Dumfries

Government Buildings

48.1

14.3

23.4

10.6

1.8

Dundee

Caledonian House

3.3

11.6

63.8

7.7

9.3

Sidlaw House

10.0

17.7

0.1

14.4

17.0

Dunfermline

Merchiston House

13.6

23.1

3.2

8.8

5.5

Dunoon

Auchencraig

21.1

16.7

0.0

0.0

16.0

East Kilbride

Hawbank Stores

0.0

0.0

n/a

n/a

n/a

Plaza Tower

3.4

8.2

11.5

10.7

6.0

Queensway House

4.3

13.6

14.3

7.4

6.5

Edinburgh

44 York Place

5.7

8.3

7.0

3.7

13.2

Argyle House

13.8

8.2

20.0

18.2

8.8

Clarendon House

7.8

3.2

6.6

7.6

6.8

Elgin House

2.7

4.3

9.4

11.0

6.9

Erskine House

0.0

n/a

n/a

n/a

n/a

Grayfieid House

7.3

20.7

16.4

10.6

9.7

Meldrum House

1.7

2.7

5.1

7.9

8.5

Saughton House

5.0

5.4

7.3

7.7

5.4

Elgin

Phoenix House Elgin

0.0

80

0.0

0.0

0.0

Falkirk

Grahame House

26.4

45.5

22.2

10.0

10.7

Galashiels

New Reiver House

23.3

17.6

23.5

8.7

0.0

Glasgow

Blythswood House

4.2

7.7

3.9

6.6

7.6

Cotton House

2.1

3.5

4.9

10.3

7.0

Portcullis House

7.8

16.4

17.7

6.4

15.0

Glenrothes

Saltire House

3.8

9.2

14.9

5.0

6.1

Grangemouth

Custom House Grangemouth

10.6

0.0

10.5

15.2

11.1

Greenock

99 Dalrymple Street

20.4

4.9

50.0

13.7

11.9

Custom House

42.1

5.5

8.1

9.0

8.2

Hamilton

1 Barrack Street

6.6

14.0

2.7

7.0

4.2

Hawick

Crown Building Hawick

14.4

12.5

18.2

17.4

7.7

Inverness

Longman House

28.8

21.1

9.5

0.0

27.3

River House

2.9

11.4

7.0

8.6

1.9

Irvine

Marress House

5.6

16.9

3.1

2.9

7.4

Kirkcaldy

26 Victoria Road

0.0

0.0

0.0

0.0

0.0

Lerwick

Charlotte House

0.0

0.0

0.0

0.0

0.0

Livingston

Almondvale Shopping Centre

19.8

0.0

n/a

n/a

n/a

Barbara Ritchie House

6.8

19.4

21.5

11.0

22.4

Pentland House

3.5

3.9

5.4

4.6

6.7

Motherwell

43 Civic Square

0.0

16.2

19.2

6.5

0.0

Oban

Mathieson House

0.0

0.0

0.0

0.0

50.0

Paisley

Falcon Osprey and Vigilant House

0.9

3.6

2.6

3.1

12.0

Gilmour House

10.9

3.8

0.0

3.3

6.1

Glasgow Airport

35.2

13.3

0.0

0.0

26.7

Perth

1 to 3 Water Vennel

23.3

13.3

11.5

74.1

16.7

Peterhead

Keith House

17.6

28.6

10.5

3.6

6.6

Rothesay

9 King Street

0.0

0.0

0.0

21.1

0.0

Stirling

8 Spittal Street

19.8

5.6

26.9

6.4

7.8

Ullapool

24 West Argyll Street

0.0

0.0

0.0

0.0

0.0

Wick

Government Buildings and Custom House

10.8

4.3

4.3

4.1

3.6

1 1 April 2009 to 15 January 2010.

Average working days lost (AWDL) based on 12 months of sick absence data and three months of staff in post data (April, October and March) (see following notes)Projected 12 months AWDL using eight months sickness absence and three months staff in post data

Town

Office name

2007-08

2008-09

2009-101

Aberdeen

Ruby House

4.26

7.23

6.61

Ayr

Russell House

3.71

6.58

2.95

Bathgate

Pyramids Business Park

13.85

9.28

4.46

Buckie

Moray House

5.23

4.46

3.23

Coatbridge

2 Muiryhall Street

7.47

7.19

28.31

Cumbernauld

St. Mungos Road

11.45

12.15

14.32

Dumbarton

15 Meadowbank Street

5.19

8.71

4.47

Dumfries

Government Buildings

5.57

2.53

3.69

Dundee

Caledonian House Dundee

10.39

5.09

8.64

Sidlaw House

21.94

24.51

19.19

Dunfermline

Merchiston House

12.74

12.85

8.38

Dunoon

Auchencraig

5.76

1.52

0.13

East Kilbride

Hawbank Stores

n/a

0.86

0.00

Plaza Tower

12.35

13.41

12.37

Queensway House

12.27

10.98

10.58

Edinburgh

44 York Place

6.14

7.08

9.03

Clarendon House Edinburgh

4.97

7.99

3.27

Elgin House

7.86

8.62

6.75

Erskine House

n/a

n/a

0.00

Grayfield House

11.93

9.16

9.96

Meldrum House

6.78

7.17

6.88

Saughton House

9.85

10.43

11.58

Elgin

Phoenix House Elgin

0.60

1.20

0.00

Falkirk

Grahame House

3.69

2.67

15.59

Galashiels

New Reiver House

1.11

4.98

3.69

Glasgow

Blythswood House

15.50

10.06

15.96

Cotton House

11.26

10.96

9.13

Portcullis House Glasgow

3.34

14.39

13.42

Terminal Building Glasgow Airport

0.00

0.09

0.00

Glenrothes

Saltire House

12.79

14.71

8.64

Grangemouth

Custom House Grangemouth

0.42

4.01

2.68

Greenock

99 Dalrymple Street

11.81

5.59

6.63

Custom House Greenock

0.88

2.38

2.73

Hamilton

1 Barrack Street

15.04

16.89

17.12

Hawick

Crown Building Hawick

13.52

0.40

0.52

Inverness

Longman House

0.70

0.31

1.21

River House

6.82

8.75

4.42

Irvine

Marress House

4.60

5.91

3.02

Kirkcaldy

26 Victoria Road

4.11

7.53

12.48

Lerwick

Charlotte House

2.10

9.29

0.00

Livingston

Almondvale Shopping Centre

n/a

7.50

19.29

Barbara Ritchie House

8.04

16.12

14.65

Pentland House

16.56

13.49

11.00

Motherwell

43 Civic Square

7.31

6.06

10.22

Oban

Mathieson House

0.00

0.00

0.00

Paisley

Falcon Osprey and Vigilant House

5.52

7.46

8.88

Gilmour House

6.06

14.99

14.77

Perth

1 to 3 Water Vennel

4.19

12.77

4.21

Peterhead

Keith House

2.80

5 22

15.51

Rothesay

9 King Street

1.33

1.80

0.34

Stirling

8 Spittal Street

21.58

16.86

13.76

Ullapool

24 West Argyll Street

0.00

0.00

0.00

Wick

Government Buildings And Custom House

18.41

3.93

2.22

1 1 April 2009 to 30 November 2009.

Notes:

1. Average working days lost are calculated as follows:

2007-08—Sick absence for each office, for April 2007 to March 2008.

Divided by 12 month average staff in post (SiP) per office, using April 2007, October 2007 and March 2008 SiP.

Result then multiplied by 12.

2008-09—Sick absence for each office, for April 2008 to March 2009.

Divided by 12 month average staff in post per office, using April 2008, October 2008 and March 2009 SiP.

Result then multiplied by 12.

2009-10—Sick absence for each office for April 2009 to November 2009. (November 2009 is the latest SA data held).

Divided by eight month average staff in post per office, using April, October and November 2009 SiP.

Result then multiplied by 12.

2. SiP data:

This is based on three months staff in post data across each tax year which provides a realistic average per office.

HM Revenue and Customs is unable to provide the same data for 2005-06 and 2006-07 because data for staff on no pay as a result of sickness absence were not linked to office locations.

Answers received for publication 8 April 2010