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Transforming Services in the Office of the Public Guardian

Volume 557: debated on Tuesday 22 January 2013

The Government are today publishing their response to the consultation “Transforming the Services of the Office of the Public Guardian”, which ended on 19 October 2012. The consultation paper invited comments on a range of proposals to digitalise the services provided by the Office of the Public Guardian (OPG).

Over a hundred responses to the consultation were received, with many proposals receiving broad support. It is our intention to implement those proposals which were received positively, and which can be carried out within the current legislative framework, as soon as possible. By April 2013, therefore, we intend to: introduce an online tool for making a lasting power of attorney (LPA) to make the process simpler, clearer and faster and reduce errors in the LPAs that reach the OPG requiring correction; reduce the statutory waiting period for registering an LPA from six to four weeks in order to make the process quicker, while still retaining adequate safeguards; and introduce a regulation allowing court appointed deputies to change security bond provider without the need to make an application to court.

Other changes require further development or are dependent on the new OPG replacement IT system being in place. I will make a further statement when these changes are due to come into effect.

Today, I have deposited copies of the response to the consultation paper in the Libraries of both Houses. Copies are also available in the Vote Office and Printed Paper Office. Copies are available on the internet at: