1. What assessment he has made of the level of charges levied by doctors for completing benefit assessment information. (905098)

The Department is able to request medical information from doctors as part of the process of assessing an individual’s entitlement to benefit; for example, doctors have to complete the fit note and the ESA113 forms and they have also to complete, where we pay them, forms related to the application for the personal independence payment.

I thank the Minister for that answer, but East Staffordshire citizens advice bureau has raised with me concerns that GPs are charging vulnerable constituents of mine up to £135 to provide information requested as part of the work capability assessment. Although his Department is not responsible for those charges, does he share my concern that vulnerable people on benefits are being charged this amount of money and may actually not be able to access benefits to which they are entitled?

I am grateful to my hon. Friend for raising that point. Certainly as far as the WCA for the employment and support allowance is concerned, GPs are contractually required to provide a fit note and to provide the ESA113 form, so perhaps if he and I speak afterwards I can get further details of the specific case he mentions, because it may raise some issues that need to be drawn to my attention.

Might the Minister extend that invitation to other Members of the House who are equally concerned about the charges made on our poorer constituents so that they can make benefits appeals? I am talking about ESA. Can he justify a group who are among the top 1% of salary earners in this country charging our constituents these extraordinary rates, in order that our constituents may try to establish their right, for example, to ESA?

As I said in answer to my hon. Friend the Member for Burton (Andrew Griffiths), when people are applying for ESA in the first place the Department obviously asks them to provide any medical information they think will be helpful, and as part of that process GPs are required contractually to fill in a specific form. Constituents should not be charged for extra information provided on top of that as part of their application. If the right hon. Gentleman wants to give me the information, I will be very happy to look into the specific case he mentions.

Does the Minister share my concern that one major reason for inappropriate decisions is a complete lack of evidence submitted by general practitioners and hospital doctors, without whom no appropriate decision can be made? What views does he have on trying to encourage hospital doctors also to provide this information, to allow the right decision to be made first time around?

Again, the rules are very clear: under a long-standing agreement, NHS hospitals and trusts are obliged to provide the relevant information free of charge and within 10 working days. However, from listening to my hon. Friend’s question it sounds as if he may have encountered at least one case where that has not happened. I will speak to him afterwards to see whether that raises any issues about whether this policy, which is clear, is actually being implemented by NHS organisations.

When people in my office were chasing up Atos the other day, they were told that it is still dealing with ESA claims from the beginning of 2013, and that one reason for not being able to process claims more quickly was a difficulty in recruiting doctors to submit the medical information. Will the Minister examine this situation urgently, because it is obviously causing huge distress to people who are having to wait well over a year for their claims to be looked at?

I am not quite sure whether when the hon. Lady talks about Atos she is referring to the work capability assessment—

indicated assent.

She nods to say that she is. We have made inroads into the backlog of claims, and it is worth remembering that ESA claimants will normally be in receipt of benefit while they are waiting for the work capability assessment to be looked at.