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Companies House: Public Targets

Volume 594: debated on Tuesday 24 March 2015

I have set Companies House the following targets for the year 2015-16:

Public Targets

Digital

To achieve an average electronic filing target of 85% (received and accepted) by the end of the year.

Customer

Achieve an overall satisfaction score of more than 88% in the Companies House satisfaction survey.

Efficiency

To reduce the average cost per company, adjusted for inflation and excluding exceptional items, by 10% in 2015-16.

Compliance

To achieve a monthly compliance rate of 94% for accounts submitted to Companies House. To achieve a monthly compliance rate of 77% for annual returns submitted to Companies House.

Service availability

Our online services are available 99.9% of the time.

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