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Benefit Appeals

Volume 615: debated on Monday 17 October 2016

17. What proportion of (a) personal independence payment and (b) employment support allowance applications are awarded on appeal to a tribunal. (906593)

What main reasons has the Minister identified for why valid claims are ending up in the tribunal, and what changes to procedures can she suggest so that the Department awards these valid applications either in the first place or on reconsideration?

As I stated previously, we have been doing some work in this area. One of the key things that will help is ensuring that we have more flexibility early on in the process so that where cases are complex, the evidence is submitted. There is also huge scope for using the information that the Government, and different parts of the Government, have to cut down on the bureaucracy altogether. The Green Paper will look at all these issues.

My constituent receives ESA and has been seeking a review of her action plan by Ingeus, but neither Ingeus nor the DWP will take responsibility for reviewing it, despite the Secretary of State having a statutory obligation to do so. Will the Secretary of State investigate my constituent’s case?