I am today publishing a report on the performance of Departments and Agencies on handling correspondence from Members and Peers during the calendar year 2016. Details are set out in the attachment below. Correspondence statistics for 2015 can be found on 21 July 2016, Volume 613 (HCWS118).
Departmental figures are based on substantive replies unless otherwise indicated. The footnotes to the table provide general background information on how the figures have been compiled.
Attachments can be viewed online at:
Correspondence Table 2016 (Correspondence Table 2016.doc)