On a point of order, Madam Deputy Speaker. I rise to seek your guidance on what parliamentary procedure might be available to me to get a reply from the Home Office on matters relating to my constituents.
Four months ago to the day, I wrote to the then Minister of State at the Home Office asking whether he would review the resources available to the Members’ support line at UK Visas and Immigration because my staff were unable to get basic information. Four months later, I have received no reply, despite several reminders. The problem remains, and I feel that this lack of support from UKVI is compromising my ability as an elected Member to represent my constituents who are in grave circumstances. I seek your direction, Madam Deputy Speaker, as to what can be done to make the Home Department respond to a Member.
I thank the hon. Gentleman for giving me notice that he wished to raise this matter. It is obviously unsatisfactory that he has had to wait for such a long time to receive a response, but I am sure his concern has been heard on the Treasury Bench and will be conveyed to the Home Office.
Meanwhile, the hon. Member for Edinburgh East (Tommy Sheppard) has obviously made his dissatisfaction clear, and it is now on the record.