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House of Commons Hansard
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Community Energy Savings Programme: Lowestoft
12 February 2019
Volume 654
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I rise to present a petition on behalf of 65 residents and homeowners. It relates to the poor quality of insulation work carried out in properties in Lowestoft by Mitie Property Services as part of a Government-backed community energy savings programme, which is causing considerable personal distress and is having a negative impact on the value and saleability of dwellings.

The petition states, “The petitioners therefore request that the House of Commons urges the Government to set up a means whereby each house be assessed by an external specialist ECO assessor and we obtain redress for our individual issues, compensation for financial losses and have assurance our homes can be insured without penalties.”

Following is the full text of the petition:

[The petition of residents of Lowestoft, Suffolk,

Declares that the Community Energy Savings Programme is causing us significant suffering: accruing detriments to our finances, health and wellbeing, and private and family lives; further that residents of Lowestoft particular grievance is with the standard of external wall insulation installed to certain properties as part of the Community Energy Saving Programme 2009 - 2012 (CESP); further that the CESP was a Government policy, set down in legislation, designed to improve domestic energy efficiency standards in the most deprived geographical areas across Great Britain; further notes that many vulnerable residents are having to live with the impact on our homes from the premature deterioration of the very poor installations; further notes that there is no evidence of appropriate training certification for the external wall cladding insulation and thus many residents are unable to obtain a valid guarantee/warranty which has affected the value of our homes and at worst has meant homes cannot be sold; further that the GCS Chartered Surveyors who were instructed to comment on the standard and workmanship of the external wall insulation have concluded that the external wall insulations do not meet system designer and BBA specification; further that the GCS Chartered Surveyors found the insulations were installed by MITIE Property Services who did not have approvals in place to install the system at the time; further that many partners are responsible for the failure of this programme including: MITIE Property Services, The Bright Green Lowestoft Organization, Waveney District Council, Suffolk Climate Change Partnership, Climate Energy Limited and npower; further that whilst the project was delivered by a number of partners the main contractors, MITIE, have overall responsibility for ensuring the installation is compliant to the system designer's specifications; and further that the installations were found to fall fault of numerous problems including: incorrect sealing, missing trims, faulty cladding and poor rendering.

The petitioners therefore request that the House of Commons to set up a means whereby each house be assessed by an external specialist ECO assessor and obtain redress for their individual issues, compensation for financial losses and have assurance our homes can be insured without penalties.

And the petitioners remain, etc.]

[P002418]