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Student Loans Company

Volume 663: debated on Thursday 18 July 2019

I am announcing that the tailored review of the Student Loans Company has been published today.

The Student Loans Company (SLC) is a non-profit making Government-owned organisation, which pays loans and grants to students, universities and colleges in the UK.

The principal aim of tailored reviews, which are carried out according to Cabinet Office guidance, is to ensure that public bodies remain fit for purpose, well governed and properly accountable for what they do. The full report can be read on

This review involved consultation with a broad range of stakeholders, including SLC staff, the Department of Education, the devolved administrations, UKGI and HMRC.

The review found that the SLC is functioning relatively well, meeting the majority of its performance targets even with significant operational growth. However, it is facing some significant operational challenges, particularly from outdated legacy IT systems, a workforce experiencing high turnover and a complex policy commissioning cycle.

The SLC’s own transformation programme seeks to address some of the issues and the tailored review provides additional and complementary recommendations.

The Department for Education is committed to working with the SLC and other stakeholders to develop and implement an action plan to take forward all 39 recommendations.

Copies of the review will be placed in the Libraries of both Houses.