Skip to main content

Warm Home Discount Scheme: Pensioner Support

Volume 682: debated on Wednesday 14 October 2020

The warm home discount scheme (WHDS) provides up to £350m per year to tackle fuel poverty and the pressure placed by energy prices on low income households.

Around 1.2 million pensioner households who receive the guarantee element of pension credit are automatically eligible for the WHDS and will receive a £140 discount off their energy bill. Thanks to DWP IT we have data matched nearly one million eligible claimants who will receive this discount automatically.

A further 220,000 pensioners will receive a letter encouraging them to check their eligibility and apply. Pensioners can call to check their eligibility on 0800 731 0214.

Where eligible, the deduction will be taken automatically from energy bills before March 2021, with most pensioners receiving their discounts between now and January.

Up to a further 1.2 million low income, working age households can also benefit from a £140 discount from their supplier. These customers must meet an individual energy supplier’s criteria for the scheme to qualify, which will include being in receipt of certain means-tested benefits.

The WHDS also provides a range of initiatives to benefit fuel poor and vulnerable households, including debt assistance, benefit entitlement checks and energy advice to domestic customers in or at risk of fuel poverty.

More information on the warm home discount scheme is available at