Work and Pensions
The Secretary of State was asked—
Throughout the pandemic, our priority has been to protect the most vulnerable, which is why we spent an additional £7.4 billion last year to strengthen the welfare safety support for working-age people. Our ambition is to help parents return to work as quickly as possible, as there is clear evidence of the importance of having parents in work for reducing the risk of child poverty. That is why we are spending over £30 billion on a comprehensive plan for jobs.
I thank the Minister for his answer, but 60% of kids in my constituency are living in poverty, and over 4.2 million live in poverty across the country. The numbers have gone up by 700,000 since 2010, and the Government’s limited extension to the local support grants does not make up for the cuts to universal credit, which will mean that families are £1,000 a year worse off from September. Is it not time that the Minister reconsidered that decision and made sure that families do not lose £1,000 from September, so that more children are not forced into poverty?
I thank the hon. Lady for her question. We are wholly committed to supporting families with children. We spent an estimated £111 billion, including £7.4 billion on covid-related measures, on working-age welfare in 2020-21. In addition, as the hon. Lady referenced, we introduced the covid local support grant. We have now extended that grant with an additional £160 million in funding between 21 June and 30 September. That brings the total funding package to £429 million. For the hon. Lady’s constituency—I reference Tower Hamlets London Borough Council—it means an overall funding package of over £3 million.
What we have been hearing from the Government is, frankly, rubbish. In Leeds East alone, 11,000 children—that is approaching half of all children—live in poverty. It is not getting better for the children of Harehills, and it is not getting better for the children of Cross Gates, Gipton, Seacroft or anywhere else; it is getting worse. Poverty levels went up by 25% in the five years before the pandemic, and it is going to get worse when £20 of universal credit is taken away from families in October. I dare the Minister today to come to the food banks of Leeds East and tell people in my community why the Tory party thinks that their children should be forced into further poverty this winter.
Recent statistics show that before the covid-19 pandemic, we were in a strong position, with rising incomes and 1.3 million fewer people, including 300,000 fewer children, in absolute poverty, after housing costs, compared with 2010. There were also over 600,000 fewer children in workless households. Our long-term ambition is to support economic recovery across our United Kingdom, and our new plan for jobs is already supporting people to move into and to progress in work.
In-work poverty has hit a record high and the vast majority of the millions of children in poverty have working parents, but the Government’s response is to cut universal credit this September. There is no sign of an employment Bill to improve conditions at work, and they have also frozen help with housing costs. What is the Government’s plan to tackle in-work poverty? A good way to start would be to cancel that cut to universal credit this September.
I thank the hon. Gentleman for that question. As our economy improves, we will increasingly focus our support on in-work progression to improve opportunities for those in low-paid work and support them towards financial independence. As part of our comprehensive £30 billion plan for jobs, there is an extra 13,500 work coaches, the kickstart scheme, the restart scheme, SWAP—the sector-based work academy programme—and our in-work progression commission, which will report shortly on the barriers to progression for those on persistent low pay and recommend a strategy for overcoming them.
I would remind the Minister that universal credit is an in-work benefit and it is means-tested. If people do progress, they will not be eligible for that support, so it is not an argument for proceeding with that cut in September.
Can I ask the Minister about a significant barrier to work, which is childcare? He will know that soaring childcare costs have to be paid up front, but universal credit is paid in arrears, leaving parents in debt. I recently met the campaign Mums on a Mission, which has been forced to bring legal action to try to make the system work for parents. More people would be able to work the hours they wanted if we got this right, but do Ministers understand just how significant a problem this is?
The hon. Gentleman knows that I will not be able to comment on live litigation, but what I would say is that we do have a comprehensive childcare offer, both as a Government and specifically as a Department. I would also say that, unlike the previous benefit system, in which childcare costs could be up to 70% recoverable, in universal credit the figure is 85%, so it is a far more generous system.
The Joseph Rowntree Foundation has told the Work and Pensions Committee that cutting £20 a week from universal credit in October will reduce unemployment support to the lowest level for over 30 years at exactly the point when unemployment is being increased by the ending of the furlough scheme, and that it will also pull 400,000 people, including many children, below the poverty line. What assessment will the Minister make of the impact of that cut on child poverty before the cut goes ahead?
The first thing I would say is that the Government have always been clear that the £20 increase to universal credit was a temporary measure to support households most affected by the economic shock of covid-19, and that decisions on whether to extend support would be made as the economic and health picture became clearer. There have been significant positive developments in the public health situation since the increase was first announced, with the vaccine roll-out now significantly gathering pace. I say to the right hon. Gentleman that any look at measures of that kind in terms of forecasting is purely speculative, but it is our expectation that this additional financial support and other direct covid support will end once our economy has opened.
We have recruited thousands of new work coaches and expanded our jobcentre network through our plan for jobs. That, alongside our successful vaccine roll-out, means that we are seeing more claimants face-to-face in a covid-secure way. We are also delivering additional provision, including job-finding support, job entry targeted support, our £2 billion kickstart scheme and our restart scheme. We have also opened new Department for Work and Pensions youth hubs, expanded the sector-based work academy programme and increased our flexible support fund. Thanks to our work coaches and the plan for jobs, they now have more tools than ever to support claimants back into work.
I welcome the Minister’s response, but my two local jobcentres are seeing a number of people fail to turn up for their appointments with work coaches. That appears to be driven by the lack of sanctions because of the pandemic, so what is my hon. Friend doing to make it easier for jobcentres to use sanctions?
I am proud that our jobcentres have remained open throughout the pandemic to support the most vulnerable customers. Claimant commitments have continued to be tailored to individual circumstances by work coaches since July last year, meaning that sanctions remain at record low levels as we fully consider individual circumstances before deciding whether to apply a sanction.
It is really important that young people who are looking for that first break into employment do not pay the heaviest price from the pandemic. That is why the youth hubs, including the one in Burnley, are so welcome. I thank all the local jobcentre staff for the work they have done to set that up. To encourage young people to go and use it, will the Minister confirm what support they will get when they go into the youth hub, and would she like to join me in visiting the one in Burnley, so that we can get as many people through the door as possible?
I have visited new youth hubs, both physically and virtually, including in Caterham, Rotherham, Liverpool and Winsford, and I would be delighted to join my hon. Friend and the team at Burnley. I know that they are working in partnership with the council, Calico, Burnley Together, the Prince’s Trust, Active Lancashire and Burnley football club. Our youth hubs tailor their support, alongside local partners, to the needs of the community, and that is why they are so important in helping our young people to thrive.
Last Friday, I was very pleased to see a young apprentice at a local Staffordshire engineering business whom I had met previously when she was studying at Stafford College. Will my hon. Friend explain what she is planning to do to help the jobcentre in Stafford and how the Government will provide more employment opportunities for young people in Staffordshire to help to level up the west midlands?
I know that my hon. Friend takes a strong interest in her Jobcentre Plus, as she updated me following her visit. I remind Members that since September 2020, our enhanced DWP youth offer has provided wraparound support for 18 to 24-year-old claimants, providing a 13-week tailored pre-employment course. I am pleased that Stafford JCP is hosting an interactive kickstart event tomorrow; our JCPs do that kind of event and engagement regularly.
I am grateful to my hon. Friend for all her team are doing to support people back into work. In conversations with my local jobcentre staff this week, they reported very positive progress. They asked what opportunities there might be to consider extending kickstart-style schemes or incentives, so they are able to help out-of-work adults as well as young people. I wonder if my hon. Friend could help me to answer their question.
I am proud that our plan for jobs supports people, at any age and at any career stage, who are looking for new opportunities through, for example, our sector-based work academy programmes, our enhanced “50 PLUS: Choices” offer, and the new DWP “Train and Progress”, through which people can train for longer into a growing sector using the flexibilities built in within universal credit.
I thank my hon. Friend for her earlier answers. Before this terrible pandemic hit, I had the opportunity to visit my local jobcentre in Clacton. Its staff are enthusiastic and devoted to their work, but that workload has increased dramatically as our hospitality and tourism sectors have been hit. These sectors are vital to the Clacton economy. Is the Minister taking account of our often overlooked and deprived coastal areas as the Government continue their important work of helping people affected by this terrible pandemic back into work?
Understanding the needs of every community is key—[Interruption.] I hear the Secretary of State mention Suffolk Coastal. The success of our jobcentres in understanding the local economy and getting local people back into work is key. Our JCPs change lives every day. One recent success story in Clacton was a customer who recently started a kickstart job in wildlife conservation—I am not sure whether my hon. Friend is joining him there at the moment—as a result of the five-week pre-employment course at the DWP.
Disabled people require support to get back into work. Disability is defined in the Equality Act 2010 as
“a physical or mental impairment”
“has a substantial and long-term adverse effect”
“ability to carry out normal day-to-day activities.”
Of the 2 million in the UK with long covid, three in 10 have experienced symptoms lasting longer than a year, including fatigue, difficulty concentrating and shortness of breath. This is resulting in widespread disadvantage and discrimination, and is erecting barriers to employment. Will the Minister commit to recognising long covid as a disability from the point of diagnosis to ensure that workers have support and protection against discrimination in the workplace?
We always tailor personalised support to individual circumstances. I am proud of what we have done throughout the pandemic, particularly at our JCPs, to keep them open and keep people feeling safe, and to support businesses and workers to feel safe. I recently joined a spot check at the Bootle HQ with the CEO of the Health and Safety Executive. We have done over a quarter of a million checks to make sure that people feel safe at work.
The most recent publication shows the proportion of capped households remains low, at 2.9% of the overall housing benefit and universal credit case load as of February 2021.
Today is a day of action for the “Right to Food” campaign, which I fully support. I can offer the Minister one possible policy to alleviate food poverty: drop the benefit cap. Food insecurity disproportionately affects families who are also most affected by the cap. The Child Poverty Action Group found that lifting the cap could take 150,000 children out of poverty. Will the Minister please explain her reasoning for not lifting it?
The hon. Lady will be keen to know that, even in these current times, people moving out of the benefit cap and into work is going in the right direction. There are multiple vacancies in the hospitality, construction, care and logistics sectors. The benefits system provides a crucial safety net for people at their time of need and the benefit cap also provides a strong incentive for claimants to get into work and increase their hours so that the benefit cap does not apply.
Last week, former Work and Pensions Minister Lord Freud described the benefit cap, which is now hitting 120,000 more households than at the beginning of the pandemic, as “ghastly”. Efforts to protect incomes during covid have been undermined as increased universal credit and housing allowance rates led to more families being capped, with numbers rising as the grace period for universal credit expires. If the supposed aim of the benefit cap is for families to go into work and to cut their housing costs by moving, will the Minister explain how families have been supposed to do that in the past 12 months, when neither option was effectively possible?
I remind hon. Members that the benefit cap is set at the equivalent annual salary of £24,000, or £28,000 in London, which importantly provides fairness between taxpayers in employment and those with working-age support. Claimants can approach their local authority for discretionary housing payments if they need additional support to meet rental costs, or indeed for hardship grants. The hon. Lady should look out for the forthcoming in-work progression report, which will look at all these matters. We should take all this in the round.
Rules for Terminal Illness Review
The Department is committed to publishing the outcome of the evaluation, and it will be announced in due course. I understand that the delay has been frustrating, and I remain absolutely committed to delivering an improved benefit system for claimants who are nearing the end of their lives.
As the Minister knows, it is nearly two years since the DWP announced its review of the special rules for terminal illness and we are still waiting for it to be published. Last July, the Minister said it would be published shortly; today, he says, “in due course”. In the meantime, many have died while waiting for benefits decisions. How long do we have to wait until the Government scrap the six-month rule?
I pay tribute to the hon. Member, who has been brilliant at championing the need to make changes, with which the Department agrees as part of its review to raise awareness of support, improve consistency with other services and, crucially, change that six-month rule. We will be able to make changes very, very soon.
Like the review of the special rules for terminal illness, the Government’s disability strategy has been much delayed. After two long years, we are told to expect it “soon”. Disabled people are hoping for radical policies that will improve their lives. However, many fear it will contain warm words and platitudes but no real action. Can the Minister convince us that his strategy will be published with a fanfare and not just a whimper?
Absolutely. I am grateful to all the stakeholders and those with real-lived experience, including disabled people themselves, who have been working with the Department on: the proposed changes to SRTI; our forthcoming health and disability Green Paper, which will look at both disability benefits and support and disability employment, of which we have delivered record amounts; and our national strategy for disabled people, which has the Prime Minister’s personal support and will, for the first time, bring genuine cross-Government focus to create more inclusivity and remove barriers. All of those are due very soon, and I am confident that they will be well received.
British Sign Language
On 18 March 2003, the UK Government formally recognised that British Sign Language is a language in its own right. Provision for accessing services by users of BSL are already covered by the Equality Act 2010 and the public sector equality duty.
My constituent Feras Al-Moubayed is engaged in a dispute with a high street bank but has been unsuccessful in his attempts to secure time with a BSL interpreter to sort through and categorise evidence documents for his case. As a result, he has missed several Financial Ombudsman Service deadlines, which has caused considerable stress and anxiety. If the Minister will not commit to bringing forward legislative proposals to provide BSL with a full legal status, will he commit to making more provision available to support people such as Mr Al-Moubayed in my constituency in the interim?
I thank the hon. Member for raising that matter; I encourage her also to raise it with our Treasury colleagues, because it sounds like additional support is needed. On the broad principle, I welcome the fact that the hon. Member for West Lancashire (Rosie Cooper), who has a great deal of personal experience in this area, is looking at a potential private Member’s Bill, for which I have offered my full support by hosting a roundtable with the Equality and Human Rights Commission, stakeholders and cross-Government officials to look at how the public sector equality duty and the Equality Act 2010 are or are not providing sufficient support for those who rely on BSL. I welcome all support in that area.
I am delighted to say that we have agreed funding for over 230,000 jobs. What matters, though, is whether young people are starting those jobs. Over 36,000 young people have—nearly doubling since the previous DWP questions—and there are about 100,000 jobs currently live in the system waiting to be filled, so it is a very exciting time for young people to get kickstarted.
One of the key features of the kickstart role is the £1,500 that is given for employability support. Combined with that, there are now over 27,000 work coaches right across Great Britain. What will tend to happen is that those young people, after four months of being on kickstart, will be engaged to see what the next role could be. That could be an apprenticeship or a permanent role, and we are already seeing people get permanent work with their kickstart employers. I particularly pay tribute to Tesco, which has been absolutely amazing in the process so far, and I encourage other employers who are equally standing up to the challenge to continue to try to make sure that every young person gets a chance.
£20 Universal Credit Uplift
No assessment has been made. Projecting the impact of an individual policy on poverty levels is complex and inherently speculative. It is difficult to isolate the specific impact of one policy and determine its effect on how many people fall below the poverty threshold, which itself changes over time.
That is simply not good enough. Ploughing ahead with the scheduled cut to universal credit means ignoring the advice of three Select Committees—the Scottish Affairs Committee, the Work and Pensions Committee and the Lords Economic Affairs Committee—over 100 Tory MPs, former Tory Minister Lord Freud and over 50 anti-poverty charities. In the face of that, how can the UK Government justify cutting £20 a week for millions of families already living on subsistence incomes?
Our expectation is that, as the vaccine is widely rolled out, restrictions will be lifted and our economy will reopen over the next few months. Therefore, the Government’s focus will rightly shift towards supporting people’s incomes by helping them back into work and to increase their earnings through progression as part of our comprehensive plan for jobs. We have consistently shown throughout the crisis that we will continue to assess how best to support individuals and businesses as the situation develops.
A Joseph Rowntree Foundation report stated that before the pandemic over half of working-age people receiving income-related benefits were already below the poverty line. We are at a critical juncture. This Tory Government can carry out one of the biggest cuts to benefits in decades, bringing the basic level of benefits back to early-1990s levels, or they can provide substantial long-term support to people, so which will it be?
As I said, our expectation is that as the vaccine roll-out gathers pace, as restrictions are eased, as our economy opens up and as our labour market starts to grow again over the next few months, it is absolutely right that our focus shifts towards supporting and empowering people back into work, because we know—all the evidence shows us—that work is the best route of poverty. We will do that through our £30 billion comprehensive plan for jobs.
Levelling up is the Prime Minister’s key priority, making sure that people right across this country have the opportunity to thrive. The way that the Department does that is to work with other Departments, particularly thinking about skills and people going into in-work progression, as well as the use of levers, such things as the flexible support fund, that are aimed at removing barriers for people to take advantage of the opportunities available.
You will know, Mr Speaker, and the Secretary of State should know that Huddersfield is a prosperous, highly skilled area of our country—yes, in Yorkshire and the north of England. Just like our next-door neighbour, Batley and Spen, we are waiting for the promises and the slogans to turn into leadership and change. It is not good enough to talk about a northern powerhouse that never arrives or levelling up that is never delivered. When will we see the high rates of unemployment in our part of West Yorkshire and the high levels of people on social benefits reduced? Bring back prosperity—let’s have some leadership on this, I beg you.
I share the hon. Gentleman’s ambition and am very confident that Ryan Stephenson will make an excellent MP in the future to bring that to Batley and Spen. It is important to recognise the wider issues that the hon. Gentleman and his area face. I am sure that we will continue to work with Tracy Brabin following her election as Mayor to ensure we get the skills relevant to those areas, but it will take local leadership as well as the leadership that we offer from the centre.
The number of working-age adults in working families in absolute poverty before housing costs fell by 300,000 in 2019-20. We have strengthened the welfare system, spending £7.4 billion in 2020-21 on measures such as the universal credit uplift. This is on top of additional support such as the coronavirus job retention scheme and the self-employment income support scheme.
Wandsworth food bank does an excellent job of helping people in need, but it would like not to exist. Some 56% of the current food bank referrals from my constituents are due to wages being too low; 43% are due to unpredictable work from the gig economy. Many of my constituents in Putney, Southfields and Roehampton are working two or three jobs, and across the country one in six working households are unable to make ends meet. What steps has the Department taken to ensure that work always pays?
The Government are wholly committed to supporting the most vulnerable in our society, spending over £111 billion on working-age benefits in 2020-21, including an additional £7.4 billion in covid-related welfare policy measures. Additionally, my Department’s covid winter grant scheme—now the covid local support grant—has helped those families most in need with the cost of food and other essentials. We take the issue of food insecurity incredibly seriously; that is why we have published data on household food insecurity from the family resources survey for the first time, to get a better understanding of the lived experience of families.
The Minister has made it clear on a number of occasions that the Government believe that the way out of family poverty is to get people into work. What would he honestly say to a child growing up in a family in my constituency whose parents work and who is still living in poverty? What words would he use?
Of course I do not want to see anybody in this country, let alone any child, growing up in poverty. Working-age adults in working families were approximately four times less likely to be in absolute poverty than working-age adults in workless families. A child living in a household where nobody works is five times more likely to be in absolute poverty than a child in a household where every adult is working. As I said, we have to focus on in-work progression and tackling in-work poverty, and we are doing that: we have the In-Work Progression Commission, which will report shortly on the barriers to progression for those in persistent low pay and set out a strategy for overcoming them.
As we approach 19 July, we have to have a business-as-usual approach in how we traditionally respond to the needs of our claimants, but I want to stress that, as ever, the claimant commitments are perfectly tailored to different benefit recipients. We also take into account the different vulnerabilities that people face. That is why, just over a year ago, we changed the process so that decisions would be made in a more centralised way to get a consistent approach, recognising that we want to ensure that people fulfil their commitments and the requirements made by DWP in order to continue to receive the benefits that they have.
As the DWP resumes face-to-face assessments, we know that more people will be hit with sanctions. We also know that this will disproportionately affect care leavers, as they are more likely to be sanctioned. Beyond scrapping sanctions altogether, will the DWP set up an internal marker and a single point of contact in each jobcentre to assist care-experienced claimants?
I will be open: I do not know how the law applies in Scotland. I know that in England and Wales there is a duty on councils to continue to have an element of responsibility for people who have left care until they reach the age of 25. I want to encourage the hon. Lady by saying that, right around the country, our jobcentres and work coaches are mindful of the extra demands, and that we continue to make sure that people’s individual vulnerabilities are accounted for.
Disability Employment Gap: Covid-19
The disability employment gap has narrowed by 0.3 percentage points in the year to March 2021 and now stands at 28.6 percentage points. The Government remain committed to seeing 1 million more disabled people in work by 2027, despite the challenges of covid.
MPs, like businesses, must do everything possible to ensure inclusion in employment for people with disabilities, but there is great concern that the employment gap will increase as a result of covid-19. I would like to thank the Department and the Minister for their recent assistance; a quarter of MPs across the House have now signed up as Disability Confident employers following our recent all-party parliamentary group for disability workshop. Could the Minister encourage those MPs who are still considering signing up to do so, so that we can reach our next target of a third of cross-party MPs being Disability Confident employers and ensuring that Parliament is a role model for inclusive workplaces?
The hon. Member has been an absolute superstar in her role as the chair of the all-party parliamentary group for disability. She organised a brilliant event to incentivise, encourage and cajole MPs from across the House to lead by example by signing up to be Disability Confident employers, and we saw a huge increase in the number of MPs who are signed up. She is absolutely right to keep pushing, because collectively we can make a difference, and she has personally led on that.
Benefits System: Fraud and Error
The Department has taken huge steps to reduce and minimise fraud and error during the last 12 months. We have introduced a range of measures, including optimising digital capability, expanding our integrated risk and intelligence service and policy functions, developing prepayment risking techniques and introducing a prepayment enhanced checking service for high-risk claims.
I am grateful for the Minister’s answer. Of course, errors are inevitable in such a large system, be they errors with overpayment or underpayment. Apart from trying to stop that, the key thing is to make sure that they are communicated clearly and resolved swiftly, so what is his Department doing to ensure that this is the case?
My hon. Friend is absolutely right: we want to see issues resolved as quickly as possible. I would stress that the vast majority—around 95%—of payments are paid correctly, and the Department has processed over 4.3 million new universal credit claims since March 2020. The priority has been to get money to those people who need it desperately as quickly as possible. To do that, we streamlined some of our normal checks, but we are currently revisiting any high-risk claims that we paid during the covid-19 trust and protect period. I would of course be very happy to meet my hon. Friend to talk about this issue in more detail.
Supporting Young People into Work
Engaging with charities and training providers is central to our support for young people. This collaborative working includes the co-delivery of our national network of more than 130 new DWP youth hubs, helping us to assist young people to be ready to take up opportunities in growing sectors and move into new kickstart roles.
I am one of those people who do not think it is a good idea for everybody to work from home, because it means that young people do not have older workers that they can observe and chat to, to learn the ropes. However, while a lot of office space sits empty or underoccupied, would my hon. Friend consider encouraging employers to make that space available to charities and training providers in order to train young people in the skills they need?
I very much understand my colleague’s comments. Supporting young people to thrive and find new opportunities is an important priority for me, and I take his comments on board. This is exactly what we are doing with our new DWP youth hubs. Jobcentre Plus works with employers, training providers and charities to identify local training needs and to ensure that opportunities and suitable outreach are available for all claimants, including young people.
Careers fairs can be a fantastic way of promoting opportunity in the local area, which is why I plan to host one in my constituency of Meriden in the coming months. Given the strengths of jobcentres and their local relationships, what support can they provide to help make careers fairs such as mine a success?
Jobcentre staff have a wealth of knowledge of the local labour market, cultivated by working closely with MPs, partners and businesses in their local community. My hon. Friend’s careers fair will be a very welcome addition to the ongoing work of Jobcentre Plus branches in the area, which are inviting employers on a one-to-one basis for kickstart interviews daily. They have virtual group information sessions as well to get young people into work.
The Lakota Training Group, set up by Joanne and Paul in Stockton, does incredible work, helping the long-term unemployed to develop the skills and confidence they need to get great jobs—they go above and beyond to change the lives of so many people. What steps is my hon. Friend taking to help training providers such as Lakota continue to help people find work and unleash their full potential?
I know that my hon. Friend’s local Jobcentre Plus in Stockton has a very important relationship with Lakota and they have been working closely together for a number of years. They are currently offering motivational and employability courses, including “All about you”, which builds on the customer’s skills, confidence and job search techniques and will help us, crucially, to deliver good job outcomes for local people in Stockton.
Personal Independence Payments
Volumes of new PIP claims awarded have remained stable since the introduction of covid-19 restrictions. Official statistics show that since April 2020 some 225,000 new PIP claimants have had awards. Over this period, we have continued to assess all claims on the basis of paper evidence or telephone assessments, where necessary.
One of my constituents who is severely disabled and vulnerable had her personal independence payments removed and lost vital care as a result—that was because medical advice was ignored by the assessors. Another lost his mobility car at the height of the pandemic, leaving him trapped, isolated and suicidal, unable to access vital services. Another had to turn to food banks to survive. They all had rejected applications overturned many months later at tribunal. Four out of five disabled and vulnerable applicants have faced unnecessary barriers to PIP support during covid. I am proud of my team in Cardiff North, who have been there to support my constituents through this traumatic time, but many are not so fortunate. So what is the Minister doing to make sure that assessments are right first time, to avoid this trauma and delay?
Although the vast majority of assessments—we have had over 4 million PIP assessments —are right first time, there are serious implications for those involved where they are not. As part of the forthcoming health and disability Green Paper we will be looking at claimants’ ability to get good-quality supportive evidence; the role of advocacy; the role of the assessment itself; and further changes on mandatory reconsideration and appeals, building on the holistic changes we brought in that allowed us to nearly the double the successful changes at the mandatory reconsideration stage, rather than have claimants having to go through the long appeal process. The key bit here is that the vast majority of successful appeals are because of additional written or oral evidence at that stage, and we need to make it is easy as possible to get such evidence into the beginning of the application.
Universal Credit Claimants
Through our plan for jobs, we are working with employers to deliver sector-based work academy programmes and swaps, and to provide bespoke training and experience, alongside a guaranteed interview for a real job in growing sectors. Additionally, DWP Train and Progress has provided even more flexibility for universal credit claimants to access training for longer, including new skills boot camps led by the Department for Education.
I thank the Minister for her answer. In Truro and Falmouth, and around Cornwall, hospitality businesses are struggling to recruit staff at the moment. Does my hon. Friend agree that UC claimants could be provided with hospitality sector-specific training, and, potentially, with further incentives, to ensure that these vacancies in this hugely important sector are filled?
I am working strongly with the sector. These are some of the most rewarding, varied and enjoyable roles that there are. It is right that we encourage people to work in hospitality, as well as to enjoy its reopening. In Falmouth, we have created an intensive programme to provide claimants with an interest in hospitality with a set of transferable skills to ensure that they have the skills they need to flourish in this vital sector in beautiful Cornwall.
Mr Speaker, I was really looking forward to answering Question 35, from the hon. Member for Edinburgh West (Christine Jardine), but that is okay.
Well, there we are. By the way, Christine, the answer is none.
On the topical statement, on the basis of a successful G7, at which the employers taskforce fed into the discussions about work, I was able to participate in the G20 last week in Italy, as well as work on the OECD in terms of some of the work we want to do to make sure that, as a world, when we build back better we share and collaborate, because we want to make sure that we build back fairer and greener. I am particularly excited about the opportunities to help people with health conditions and disability to re-enter the world of work.
I am conscious that digital inclusion is a key part of the skills issue. We are working collaboratively with the DFE, particularly on digital boot camps, and we have even changed the rules of aspects of universal credit to make sure that people can fully participate in extended courses. We will continue to use and signpost people to whatever resources are available.
The Public and Commercial Services union has been clear that the rush back to face-to-face assessments poses a serious risk to vulnerable claimants and staff alike. Given those concerns, I was quite surprised to learn that the Secretary of State has not personally met the PCS union in her nearly two years in office. Will she do better than just commend DWP staff for their tireless work throughout the pandemic and actually meet the union that represents those staff to listen to their serious concerns about safety?
DWP staff are real staff at the very frontline. We undertake risk assessments for every single jobcentre. Dealing with trade unions is an operational matter that is ably done by senior officials in my Department. I am confident and we know that our workers are keen to get back into the office and to make sure that they encourage people there. Our mission is to try to help people to get back into work and we know that face-to-face interventions are the most successful way to make that happen.
Probably the most obvious element is the £2 billion of funding for the kickstart scheme. Let me give a recent example of where I have seen kickstart work well: a young man in south-west Scotland started off an apprenticeship and was very quickly set aside, and then his confidence was rebuilt by a work coach and he managed to get into a kickstart placement and is now thriving. It is important that our 27,000 work coaches in well over 700 jobcentres already are making sure that young people are at the forefront in respect of the help we are seeking to provide.
One of Britain’s best-known companies, P&O, has failed to pay £140 million that it owes to the merchant navy pension fund. This debt could cause serious problems for the fund, which has 24,000 members who work in a wide range of firms far beyond P&O. Despite P&O owing this enormous sum, the Government have awarded its parent company two lucrative freeport contracts. Will the Minister explain how on earth the Government allowed this to happen? We are getting used to sleaze and cronyism; is this an example of sleaze and cronyism, or is it sheer, unadulterated incompetence?
The hon. Gentleman is a member of the Labour party. He will recall that it was the Labour party that set up the Pensions Regulator with operational independence to deal with these matters. He may have forgotten the basis on which the Pensions Regulator was set up, but I have not. It is a matter between the Pensions Regulator and the individual company, but I am sure that he will take that up when he meets the Pensions Regulator.
The hon. Gentleman makes a valid point about the rural elements. That is taken into account in the prioritisation of people we may wish to see in face-to-face interventions. We treat every claimant as an individual in trying to help them at this stage, and none more so than in his part of Scotland.
I hugely appreciate the endeavours of all our work coaches, especially and including those in Bolton and Leigh JCPs. The Office for National Statistics says that our new monthly experimental vacancy data suggest that we are almost back to the pre-pandemic level in terms of vacancies; it was over 800,000 in May. Through our Jobcentre Plus provision, we have a wide variety of support available to help employers to fill those vacancies.
I thank the hon. Gentleman for his question. I believe that I have written to him—if I have not written to him, I know that I have written to a number of his colleagues on this matter. We do owe a huge debt of gratitude to health and social care workers for the work that they have done over the course of the pandemic. This is not as simple as he suggests. We follow exactly the same treatment of moneys coming into universal credit as Her Majesty’s Revenue and Customs does and, as a result, that is very difficult to do, which is why we will not be doing it.
First, I congratulate the hon. Gentleman on his knighthood; it is well-deserved given his political and public service.
I understand the point that the hon. Gentleman and other hon. Members have made on this matter. As the House will well know, we are absolutely committed not only to making sure that this is a temporary measure, but to helping people get back into work. We believe that that continues to be the best way, especially as there are vacancies across the country, and we will strain every sinew to help make that happen.
My hon. Friend is absolutely right. The vast majority of veterans make a successful transition to life outside the armed forces, with around 85% securing employment easily. The DWP provides support to veterans in a number of different ways, including through our voluntary entry to the work and health programme and through our network of hard-working armed forces champions up and down the country. That work complements the resettlement support provided by the Ministry of Defence, sponsored by Career Transition Partnership.
I am afraid I fundamentally disagree with the hon. Lady. I appreciate the question, but the two-child limit is a question of fairness and of putting those who are in receipt of benefits in the same position—facing the same life choices—as those who are not in receipt of benefits.
I think I have covered this one. As our economy improves, we will increasingly focus our support and work on in-work progression to improve the opportunities for those who are in low-paid work and to support them towards financial independence. The in-work progression commission will report shortly on the barriers to progression for those in persistent low pay. Our plan for jobs—those extra 13,500 work coaches, kickstart, restart, job entry targeted support and the sector-based work academy programme—will make a difference, and of course we have the strategy coming out of the in-work progression commission.
As the hon. Lady should be aware, on 16 June we had a pension credit awareness day, working with Age UK, Independent Age, various other charitable organisations and the BBC to get greater uptake of pension credit, and I am pleased to say that pension credit numbers are improving. There is more to do, but we are working with stakeholders to ensure that that does happen.
The hon. Gentleman is right to praise the staff at Maesteg jobcentre, and I join him in that. This is where the “Plus” is part of Jobcentre Plus. We are conscious that people may need to have many skills, and we continue to try to upskill our work coaches right across the country to make sure they do. It is fair to say that we need to make sure that our work coaches are trained to signpost people to the right services in their area. Many go above and beyond what would normally be expected, and I commend them for doing so.
I thank the Department and particularly the Harlow jobcentre for the work they have done in supporting vulnerable families during the pandemic. I welcome the kickstart scheme, which will provide a real incentive for employers to employ young people, but will my right hon. Friend work with the Treasury to reform the apprenticeship levy so that big companies can use more of the levy if they employ disadvantaged young apprentices?
My right hon. Friend is right to praise the staff at Harlow jobcentre, and I agree that they do an excellent job. In terms of what could be done with reform of the apprenticeship levy, that is one of the factors we should be considering in ensuring that some of the most disadvantaged young people get that extra foot on the ladder. We are trying to do that in certain ways through kickstart and then to provide elements of a pathway for those young people to make sure they have a longer lasting job, whether they go into an apprenticeship or directly into permanent employment.