We have rolled out the Common Platform at 173 criminal courts in England and Wales and 76% of courts are now live. It has improved the format and timeliness of outcomes of hearings generated and shared with our criminal justice partner agencies and removed the need for staff to re-key information across different IT systems. If we are to reform the criminal justice system, we need to press ahead and reform the IT that underpins it.
The Common Platform has been nothing short of a disaster—one quarter of a billion wasted on a project that was fundamentally flawed from the start and designed primarily to slash thousands of highly skilled legal jobs. Even the Lord Chief Justice has raised serious concerns recently to the Justice Committee. Is it not time the Minister held up his hands, admitted this was a mistake and told His Majesty’s Courts and Tribunals Service to build a better system that focuses on delivering justice instead of wasting money in such a damaging and short-sighted way?
The simple answer to that question is no.
Last month, staff at courts across the country, including the magistrates court in Luton, went on strike—not over pay or pensions, but because the Common Platform IT system is so flawed that it is effectively unusable. That should have been enough to make the Government sit up and take notice, but if the Minister will not listen to his own workers and their trade union, the Public and Commercial Services Union, maybe he will listen to the judges who are speaking out? One judge called the Common Platform “completely unsuitable” and “not fit for purpose”. Does the Minister agree?
No, I do not agree. All new IT systems take time to bed down and officials continue to work with user groups, both staff within the criminal justice system and judges. The system replaces eight legacy systems that are at the end of their lives, support for which is being withdrawn. If we do not reform the IT system underpinning the criminal justice system, we will not be able to make the progress we wish.
I call the Chair of the Select Committee, Sir Robert Neill.
The Minister is of course right to say that we need to modernise and improve IT systems and replace the legacy systems, but will he sit down and talk in some detail with users of the system, both judges and practitioners? For example, a platform that is unable to record whether a case concludes in a guilty plea will not be very much help in tracking the progress of cases or improving listing at a time when we have massive backlogs. Practical changes are surely what is needed.
My hon. Friend makes a good point. I am always happy to speak to staff groups and my legal friends in the justice system to iron out any particular issues, but the roll-out of the Common Platform needs to continue.
I call the shadow Minister, Alex Cunningham.
Oh dear, dear, what a mess: our courts systems were in chaos before the pandemic, and now it is much worse, with some cases taking years to come to court and remand numbers at record levels. The Common Platform was supposed to make courts more efficient, but fails in everything from recording criminal convictions to getting crucial data to the Registry Trust on time. Worst of all, it is having an adverse effect on people’s lives, including those who use it. Costs have soared from £236 million to more than £300 million, with Ministers ready to pay an IT firm another £20 million for product enhancements. Will the Minister tell us where the money has gone, why the system has not been sorted and whether he will pause the roll-out until it is?
I point out that the backlogs were on a downward trajectory until the Criminal Bar Association action. The roll-out of the Common Platform is a necessary part of modernising our systems, and I am confident that we will ensure that the system is delivered for the benefit not just of users, but of everyone who touches our criminal justice system.