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Use of Non-corporate Communication Channels: Guidance

Volume 730: debated on Thursday 30 March 2023

The Government are today publishing new guidance on the use of non-corporate communication channels for Government business. This supersedes the 2013 guidance to departments on the use of private email.

The new guidance is aimed at ensuring that the Government can use non-corporate communication channels when appropriate while considering the record-keeping, transparency, security and data protection implications. It takes account of the Information Commissioner’s report (“Behind the screens - maintaining government transparency and data security in the age of messaging apps”).

I have requested that a copy of using non-corporate communication channels (e.g. WhatsApp, private email, SMS) for Government business be deposited in the Libraries of the Houses of Parliament. The guidance will be published on