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Energy Suppliers: Winter Support for Consumers

Volume 761: debated on Tuesday 4 February 2025

We know that this winter has been difficult for many people who are struggling with high energy bills. We agreed the winter support package with industry and Energy UK to get support to the people who need it, and £500 million is being provided through industry. When combined with the support that we are providing through the warm home discount, that amounts to £1 billion for the families who we know need help this winter.

As well as residents, businesses in the ceramics sector struggle with high energy bills and face many other pressures. Sadly, only yesterday more than 80 workers in my constituency lost their jobs when Royal Stafford, a historic ceramics manufacturer for nearly 200 years, went into liquidation—a devastating blow for the workers and their families. Will the Secretary of State meet GMB officials, Ceramics UK and me as a matter of urgency to explain how the Government will support the ceramics sector, protect jobs, and tackle the serious difficulties that energy-intensive industries face in decarbonising?

My hon. Friend is right to point out that we need to reduce energy bills for businesses, including those in energy-intensive industries. I was sorry to hear about the job losses in his constituency, and one of the ministerial team will be happy to meet him. I must add, however, that this is exactly why we are running our clean power mission. We see that the route through which we can drive down bills is breaking our dependence on global fossil fuel markets over which we have no control, in order to take ourselves off the rollercoaster of price rises and price hikes that is so damaging to businesses. While we do that, we are working with Ofgem and industry to ensure that businesses are not being locked into expensive contracts, and to ensure that they have much stronger redress when things go wrong.

I thank the Minister for all her work in this area. I know from conversations with my constituents that energy costs are a large part of the cost of living crisis for them. Following the Conservative party’s failure to protect our energy system and invest in home-grown clean power, can the Minister give us an update on what steps are being taken to tackle my constituents’ high energy bills?

My hon. Friend is 100% right. The reason we are so exposed as a country to global fossil fuel markets and the rollercoaster that is damaging business and hurting consumers is the Conservative party’s failure to invest in home-grown clean power and to upgrade people's homes to insulate them from high prices. That is a record of which the Conservatives should be ashamed, and it is a record that we are determined to change.

Many households in my constituency are struggling with high energy bills because the last Government left us exposed to the unpredictable fossil fuel market. Does the Minister agree that the only way in which to protect residents in my constituency and across the country permanently is to unlock clean power that we control here in the UK?

My hon. Friend is completely right. Every solar panel and every wind turbine that we put up takes us closer to delivering the energy security that we need to achieve financial security for families. That, combined with our drive to upgrade people’s homes, is what will protect households in the long term. It is the central mission of this team, this Department and this Government, and it is why we are running at clean power by 2030.

In anticipation of the energy market reform that the last Government neglected to carry out, I look forward to hearing confirmation from my colleagues on the Front Bench that we may be able to find a way of insulating people in the long term—for the transition to decarbonising heat, for example. Can my hon. Friend confirm that, in future, we may be able to have a social tariff that protects the most vulnerable from the excesses of energy prices?

I agree with my hon. Friend that we urgently need to tackle the challenge of affordability. Energy is not a luxury good; it is foundational, and for too many people, this essential good is not affordable. A social tariff is one mechanism of responding to this, and there are different ways in which that can be implemented. We are looking at all the options, to ensure that families can get this essential good at more affordable prices.

People living in rural locations disproportionately live in housing stock that is older and colder and does not have gas. In the Minister’s discussions with energy suppliers, will she please not forget to talk to the suppliers of liquefied petroleum gas and oil, since many of our constituents—particularly with the withdrawal of the winter fuel payment—are suffering a great deal?

We are very alive to the issues in rural communities, and we are working to ensure that there are solutions for all types of homes. We had record applications to our boiler upgrade scheme for heat pumps, a large number of which were from rural households. We are very clear as we roll out our plan that there will be a solution for every single household, so that everyone can benefit from homes that are warmer and cheaper to run.

This winter, many of my constituents are concerned about energy outages. Last Thursday, the Cooper school and Glory Farm school had to close for the entire day when they lost all electricity supply. Will the Minister meet me to discuss how we can ensure the grid has the capacity to avoid these outages, which are so damaging to homes, businesses and critical public services?

Yes, we will meet the hon. Gentleman. We are working to ensure that outages are not the norm. This is obviously linked to weather issues that we are having to respond to, but the team has been working to ensure that households are not put in a difficult situation, and when they are, that we are responding as quickly as possible.

What would help bill payers is the £300 cut to energy bills that the Labour party promised in its manifesto. Instead, bills went up £149 in October, they went up £21 in January, and they are going up again by £99 in April. Can the Minister explain where the source of this departmental ineptitude lies, and would she like to apologise to the people of these islands for writing cheques that her party cannot cash?

The hon. Member explains exactly why we need to wean ourselves off fossil fuel markets. That is why it is critical that we deliver clean power by 2030—that is the central mission of this team, and we are running at it. The Scottish Government do have the levers to protect households in fuel poverty. Before the hon. Member criticises us, they should get their house in order and get on with the job.

Prior to the election, the Secretary of State promised to cut my constituents’ energy bills by £300. Would the Minister repeat that promise at the Dispatch Box?

We have a manifesto commitment to reduce energy bills by £300. We are doing everything we can. We have a legacy of record high energy bills. We are running at clean power because we think that is the route to delivering lower energy costs. We are upgrading people’s homes because we know that is the route to delivering homes that are warmer and cleaner to run. We are doing everything we can. The Conservative party oversaw a crisis for households, so before its Members start lecturing us on what we should do, they should be hanging their heads in shame.