The Secretary of State was asked—
Digital Landlines: Rural Communities
One of the things that keeps me awake at night is how we ensure that people are protected—the most vulnerable and rural communities in particular—as we transition from the copper network to fibre. That is why I was glad that, in November last year, I was able to get all the network operators to sign up to a new code of conduct that will, I think, provide precisely that protection.
Dominic’s aortic aneurysm burst at his rural home five years ago. With no phone signal in their stone-built house, it was a 50-minute landline call to emergency services that helped his wife keep him alive while they waited for an ambulance. As Dominic waits for more open heart surgery, can the Minister reassure his family that we are doing all we can to mitigate the risks to him and other vulnerable people during power cuts?
I certainly can. I send my best wishes to my hon. Friend’s constituent. He said that it is a stone-built house; he is absolutely right that there are particular difficulties with mobile signal in stone-built houses—I live in one myself, in Porth in the Rhondda. One thing that we have done recently, as a result of the pressure that I have put on people, is to ensure that the battery back-up power is not just the Ofcom-guaranteed one-hour minimum, but considerably longer, and that is what lots of the operators are now providing.
What awareness is there in very rural areas where there is not great broadband coverage and very poor indoor mobile phone coverage—sometimes no coverage at all—of the effect of this change, particularly in places where there are frequent and sometimes extended power cuts? When can we expect a full national awareness campaign?
I welcome the right hon. Gentleman’s comments—I am glad that he is expressing an interest in this issue. He took part in a Westminster Hall debate on it only a few weeks ago, when I was a bit grumpy with him, for which I apologise. He makes some good points. He may not be aware of the campaign, which is already up and running, so obviously the awareness campaign needs to do a bit more work to make him aware of the awareness.
Broadband: Rural Communities
Rural broadband coverage simply is not good enough.
Many rural villages in my constituency still suffer from poor broadband access, with no clear date for when it will get better and more demands for huge expenditure to get them connected to the network. I think particularly of residents in Banningham, who have suffered from poor broadband access for years and feel they are at the bottom of the pile. In Finland, the broadband roll-out started with the hardest-to-reach properties and reached inwards, tackling the biggest challenges first. Does the Minister agree that a roll-out strategy like that, rather than one that goes for the easiest properties first, would have served those communities better and faster?
The largest chunk of broadband delivery will be done on a commercial basis by the private sector. We do not want to do with taxpayers’ money what could probably be done by the commercial sector. I did not catch the name of the village that the hon. Member referred to. I am not sure whether he has been to one of my Building Digital UK drop-in sessions, but if he needs further information for that particular village, I would be very happy to try to sort it.
In my constituency, residents of the rurally isolated community of Balquhidder did not wait for a major provider; they dug and laid 34 km of fibre optic cable themselves using the Government’s broadband voucher scheme to partner with a small business and deliver gigabit broadband—a remarkable achievement. That success is now at risk, however, because for well over a year the Government payment processes have been struggling to engage with the volunteer-led project. Will the Minister meet me to help resolve that, and will he join me on a visit to the beautiful Balquhidder glen to see at first hand what that resourceful and determined community have delivered?
Everybody tells me that Balquhidder is very beautiful—in fact, my hon. Friend told me earlier this morning. I would be interested in a visit if it were also possible to visit the new film studio that I think might be coming to his constituency. Stirling is one matter, but Strathallan and the very wide rural areas in his constituency are different. I would be very happy to try to sort out the specific issues that he has in Balquhidder.
Digital Inclusion
It is important that we have the right data on which places are missing out. That is why, as I have said before, I am desperate to ensure that, if people check Ofcom’s online announcements on coverage in their area, it matches their lived experience. I can announce that Ofcom will be radically changing its online coverage network system. I have placed a letter in the Library today between myself and Ofcom which lays out when we will do that in June.
I welcome the investment in my constituency from Project Gigabit’s £157 million deal to upgrade Scotland’s broadband. The remote jobs market opens up employment opportunities for those who live outside the major cities. However, several constituents from more rural areas around Bridgend, Armadale, Bo’ness and Bathgate have told me that they have lost out on opportunities for flexible working, and even lost jobs due to poor connectivity. Can the Minister reassure my constituents that they will not lose out on future opportunities because of where they live?
My hon. Friend is absolutely right: in a digital world, we cannot have some people engaged and who have the connectivity they need while others do not, because that simply will not drive forward economic growth in this country. She makes a very fair point, and yes I can give that guarantee.
I thank the Minister for his response. During my recent visit to the Nailsea & Backwell disabled access café, I had the privilege of meeting remarkable residents such as Alison. A recurring theme emerged about accessing Government services, which often assumes internet access and capability. What additional measures is the Department implementing to ensure that everyone in North Somerset, particularly those with disabilities or limited digital skills, can access vital Government forms and assistance in formats that truly work for them?
There are so many parts of delivering our public services where we can improve productivity if we manage to do so on a digital basis. I am conscious that, for example, a Doncaster hospital still employs 42 people just to carry around physical medical records. That is clearly nonsense and we need to change it. My hon Friend is absolutely right: if we go to a digital future we must be able to take everyone with us. That must mean that non-digital options should be available to those who are not able to take up digital options.
My constituent John wrote to me to highlight the slow and weak internet connectivity in Boyatt Wood. Meanwhile, constituents who live in the centre of Eastleigh regularly struggle to get online. Does the Minister agree that all my constituents deserve access to fast and reliable broadband? What assurances can he give them that that is a priority for the Government?
I would argue that her constituents have a right not only to good broadband—if the hon. Lady wants to come to one of my Building Digital UK drop-in sessions she would be very welcome; we can go through street by street if necessary—but to mobile connectivity. I bet there are people in her constituency, as there are in every constituency in the land, who see on the Ofcom checker that they have a perfect signal and know that they do not. That is one thing that I am changing with the deal I have done with Ofcom.
There are some really good examples of the delivery of innovative products that provide access in remote and rural areas and some good small-scale providers, but in the Cairngorms national park area a provider recently unexpectedly ceased the service. Consumers have been left out on a limb, so is it time to put in place, as with the energy system, consumer protection should a provider fail to provide a service?
I have long thought that digital connectivity is now akin to a connection to electricity, water or any other public utility. That is how we should treat the law, and I think that would assist the hon. Gentleman’s constituents.
Innovation: Hertfordshire
The Government are committed to supporting innovation in Hertfordshire and across the country, and we are investing a record £20.4 billion in research and development this financial year alone. In the last financial year, UK Research and Innovation invested £67 million in projects in Hertfordshire. For example, more than £650,000 was awarded to Copco Ltd, which is based in Hemel Hempstead, to develop a digitally enhanced low-cost technology in aerostructures.
I was fortunate enough to visit the British Standards Institution in Hemel Hempstead recently to see its work helping businesses to deliver better products and drive towards a more sustainable planet. Its research shows that 78% of UK companies increase turnover and productivity because of the BSI’s standards. What steps are the Government taking to support more companies to adopt and certify standards, such as the BSI’s AI management systems standards, so that we can grow the UK tech sector and enable innovation and collaboration safely and securely?
I am extremely grateful for my hon. Friend’s question; it shows how diligently and assiduously he is working for the businesses in his constituency. I can assure him that high standards lead to their adoption, and this Government are committed to the very highest of standards. I saw that myself on visits to Hertfordshire: I visited Airbus and the tech firm Autolus, which are both doing cutting-edge work to the highest of standards, contributing to innovation in our country as well as the area that he represents so well.
The Minister is right that such work is helping not just Hertfordshire but everywhere else. He has been a regular visitor to Northern Ireland and has taken a specific interest in cyber-security there. Has he had the opportunity to interact with companies in Northern Ireland to ensure that we can benefit from the expansion of the cyber-security industry?
I am grateful for the hon. Gentleman’s recognition that I have a personal commitment to Northern Ireland, which I recently visited for the second time. This Government are committed to cyber-security right across the United Kingdom. The budgets for it and their application are subject to Barnett consequentials. I know that he will be working with the devolved Administration to ensure that that money is spent wisely, and in central Government they will have the partner they need.
Artificial Intelligence: Environmental Impact
DSIT works closely with other Departments, including the Department for Energy Security and Net Zero and the Department for Environment, Food and Rural Affairs, to align AI energy demand with future energy planning to ensure long-term sustainability. We understand that AI is an energy-hungry technology, which is why we have set up the AI energy council. Through that council, we are assessing ways to address the growing energy demands of AI and AI sustainability, including by exploring bold clean energy solutions, from next generation renewables to small modular reactors.
We know that AI has the power to transform civilisation, but its huge drain on the environment is a problem. For example, ChatGPT has an estimated 57 million daily users, but for every five to 50 questions it is asked, 500 ml of water are used to cool down its data centres. The Minister has explained some of the work that is being done and I understand that the AI energy council is looking at energy solutions to align the Government’s AI ambitions with our net zero goals, but with the increased incidence of drought and the overall climate emergency, what steps are the Government taking specifically to manage water consumption and sustainability with their AI ambitions?
I assure my hon. Friend that the Government are committed to ensuring that AI development aligns with sustainability goals. We welcome the advances in cooling technologies, such as dry cooling and closed-loop systems, in addition to promoting the use of renewable energy resources. I chair the AI Ministers group, which brings together Ministers from all Departments to co-ordinate cross-cutting challenges, including water consumption.
The astonishingly successful GrowUp vertical agriculture project in Sandwich, in my constituency, is highly dependent on data, which could be hugely assisted by artificial intelligence. I understand that agriculture is not represented on any of the working parties. Will the Minister seek to ensure that agriculture is included and possibly find time to visit the project?
As I have set out, we have inter-ministerial meetings that bring Ministers together, including Ministers from DEFRA. The Secretary of State regularly meets representatives from the National Farmers Union and other Secretaries of State to discuss these issues.
UK-US Trade Agreement: Digital Services Regulation
I congratulate the Prime Minister and the Business Secretary on the UK-US trade deal, which, among many provisions, includes the commitment to deepen digital trade. My Department will continue to work across Whitehall to strengthen the transatlantic trade relationship that benefits our country so greatly. When it comes to online harms, we will continue to strengthen those provisions too.
Many of my constituents have contacted me with concerns around social media and public health. Nearly 40% of children report that social media has a negative impact on their mental health and, with glaring holes in the Online Safety Act 2023, dangerous smaller websites remain unregulated. Can the Secretary of State confirm that protections for children will not be up for negotiation in any deal with the United States?
I am grateful for that question. I certainly share the hon. Gentleman’s concern for the welfare of young people online, which is why so many provisions have been brought in since I came into office, including issuing a statement of strategic priorities to Ofcom, tackling intimate image abuse and getting right behind the implementation of the new regulations from January and age verification, which will come in in July. We are behind those as well as working on what will come next and strengthening it. I reassure him and the House that online harms are never up for negotiation under this Government.
I call the Chair of the Science, Innovation and Technology Committee.
I really welcome the US-UK trade deal and the fact that the Secretary of State and the Prime Minister kept their commitment not to put online safety on the table in those negotiations. My Committee’s inquiry into social media misinformation and algorithms has heard evidence that the algorithms in social media drive the spread of misinformation, and we saw the consequences of that in the summer riots. Will the Secretary of State confirm that, as well as not watering down the Online Safety Act, he will look to strengthen it and is discussing how to do so with our allies in the US?
I reassure my hon. Friend that I am looking very closely at how we strengthen the online safety regime in order to protect children further into the future. I have commissioned research into the exact causal relationship between which products young people use and the impact that they have on them, and I will act accordingly from there.
I call the Liberal Democrat spokesperson.
Given the growing concerns around the Online Safety Act, which could be weakened during UK-US trade negotiations, and reports that the Secretary of State is meeting repeatedly with tech giants, including Amazon, Google and Meta, it is vital that children’s safety remains a red line in both our trade policy and our ongoing, evolving data protection framework. I welcome the comments that he made around the fact that online harms will not be up for negotiation, but can he confirm that the Online Safety Act will not be up for negotiation in the UK-US trade deal now or in the future?
We have just delivered a deal between the UK and the US, and none of it weakened any of the legislation we have that keeps children safe in this country. We were promised by the Conservatives that we were at the front of the queue for a US trade deal; this Government took us out of the queue altogether and delivered the deal. The previous Government took a decade; we delivered the deal, and we are strengthening the rights that young people have to keep them safe, not weakening them.
Public Sector Productivity: Technology
This Government are piloting a range of technologies, including generative AI and large language models, across Departments in order to release their potential to boost public sector productivity. We are aiming for a smarter, smaller state, and that is exactly what we will deliver.
I thank the Secretary of State for that answer. The Government are rightly focused on driving public sector reforms through the smarter use of technology, and in Basingstoke we have seen what is possible. ICS.AI has already helped Derby city council to save millions of pounds using AI. GemaSecure, another local firm, is developing home-grown tech to help to protect vital infrastructure from cyber-threats, and TBSC has produced software to reduce costs wasted on unused IT subscriptions by up to 25%. Will the Secretary of State join me in Basingstoke to meet those firms and others to discuss how his Department can work with them to help to achieve our mission of building a more efficient, secure and modern public sector?
My hon. Friend is highlighting the great work coming out of Basingstoke, which will not just contribute to the productivity of local authorities around the country but benefit our entire economy. I can assure him that this Government are committed to harnessing the power of British technology, putting it to use for citizens across our country and for productivity in Government, and I look forward to engaging more with the companies he has mentioned.
The use of AI in radiotherapy planning increases productivity twentyfold, yet the Government’s decision to stop funding for AI contouring is estimated to cost waiting lists half a million extra days. Will the Secretary of State intervene and talk to his friends in the Department of Health and Social Care to make sure that they restore that funding and save lives?
I can assure the hon. Gentleman that we are investing heavily in AI technology across the NHS for the benefit of patients. I have visited Huddersfield hospital, where AI has been fully integrated into the radiography department. I will look into the specific issue that the hon. Gentleman has raised, and if there are any conversations to be had, I can assure him that we are on the side of patients and of harnessing technology for the good of patients.
I call the shadow Minister.
Accurate data is important, particularly in the public sector—we will be voting on this later today. How will the Secretary of State measure his planned productivity improvements? How will he define success, and over what time period?
I can assure the hon. Gentleman that we are deploying technology to deliver productivity gains across Whitehall, which are starting now. We are investing heavily through the digital centre that we created in the Department for Science, Innovation and Technology and working intensively with Departments such as the Department for Work and Pensions and His Majesty’s Revenue and Customs. We have already identified billions of pounds-worth of savings, which will be put to use within Government without delay for the benefit of citizens.
Topical Questions
This Government are harnessing the power of technology to create a smarter, smaller state. My Department is partnering with the Department for Work and Pensions and His Majesty’s Revenue and Customs to understand how AI can save taxpayers’ money and deliver the world-class public services that people deserve. At the same time, we are tearing down the barriers facing businesses that want to invest in Britain. Last month, we welcomed experts from across the energy and tech sectors to the first meeting of the AI energy council, at which we discussed how we can use clean energy to power our domestic AI sector and deliver strong growth and good jobs right across the country.
I met Jess and Hannah from Aston Clinton in my constituency, who are doing brilliant work to encourage parents to delay giving their children smartphones. Responding on Second Reading of the safer phones Bill, the Minister for digital, my hon. Friend the Member for Rhondda and Ogmore (Chris Bryant), agreed that excessive smartphone usage is detrimental to the physical, mental and spiritual health of young people, and confirmed that the Government intend to act in this area. Can the Secretary of State share what his next steps will be?
I agree with my hon. Friend; excessive smartphone use is detrimental to children, as it is to MPs across the House. I can assure her that I am commissioning evidence on the impact of social media use on children. I am looking particularly closely at the addictive nature of some of the algorithms being deployed, and at how we can act to keep children safe and benefit their welfare.
I call the shadow Secretary of State.
Labour has cancelled Britain’s new national supercomputer at the University of Edinburgh, damaging our research capability and economic growth. That project was fully funded by the Conservatives, and the university says that it will be a disaster if the cancellation is not reversed, so will the Government reinstate that supercomputer, or will it be another victim of the Chancellor’s failed economic experiment?
It surprises me that the hon. Gentleman continues down this path. One of the first decisions I had to take after becoming Secretary of State was how we deal with an unfunded commitment for hundreds of millions of pounds where the money never existed—the Treasury had not committed it. Not a single letter had gone to my Department from the Treasury, yet the previous Government spent years making verbal commitments. We will deliver a compute strategy that is fit for purpose, that will get our country where it needs to be—
Order. We are not going to get everybody in, Secretary of State.
That project was fully funded, and the Secretary of State knows it. While Labour cancels our tech investment, our competitors—the US, Germany and Japan—are all increasing theirs. Next month, the Chancellor will cut the Department’s budget in real terms, so can the Secretary of State tell us today whether he will allow the Treasury to cancel more investment in Britain’s future, or will he finally speak up for Britain’s vital tech sector?
We will release the compute strategy. That strategy will be fully funded and fully delivered—unlike under the Government, which the hon. Gentleman was part of, that let our country down.
My hon. Friend is absolutely right. There are older people, and others for that matter, who either have no online access or do not have a smartphone, who would not be able to access things in a digital world. That is why we introduced a digital inclusion plan, and that is one of the key differences between a Labour Government and a Tory Government: they did not have any interest in digital inclusion and they did not have a plan for 10 years, and we brought one in.
Before we come to Prime Minister’s questions, I welcome to the Gallery the Speakers of Anguilla, Bermuda, the British Virgin Islands, the Falkland Islands, Gibraltar, Montserrat and St Helena.