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Bus Users: Information Provision

Volume 548: debated on Tuesday 27 July 1993

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asked Her Majesty's Government:What studies are underway in the Department of Transport on the provision of information for bus users.

The Transport Research Laboratory is conducting a research project for the Department of Transport to examine gaps in the current provision of information for bus users, the types of information passengers value most highly, and the extent to which cost-effective information provision can increase bus patronage. The project will include surveys in four selected study areas. The research should he completed next spring.