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Immigration Casework: Computerisation

Volume 570: debated on Wednesday 27 March 1996

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asked Her Majesty's Government:Whether they plan to introduce computers into the handling of immigration casework.

The Immigration and Nationality Department has developed a programme to computerise the handling of immigration casework in order to deliver improvements in service, to strengthen the administration of the control and to produce substantial efficiency savings. A seven year contract is to be awarded to Siemens Business Services under the private finance initiative, by means of which the company will design, build, finance and operate a comprehensive new IT system for this purpose and assist IND in the introduction of appropriate working methods.