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Health: NHS Websites

Volume 687: debated on Monday 18 December 2006

asked Her Majesty's Government:

Whether it is their policy that all hospital National Health Service trusts have their websites in eight languages; what estimate they have made of the cost of this service; and what is its justification in relation to other priorities of the hospitals. [HL706]

The Government do not require National Health Service bodies to present information on their websites in eight different languages. Rather, NHS bodies, like other public bodies, are required under law to ensure that all sections of the communities that they serve are aware of services they provide, and how to access and comment on them. Each NHS body should assess the most appropriate way of making this information available and should decide, on the basis of local needs and circumstance, the languages into which the information may be translated.