asked Her Majesty's Government:
How many complaints have been made by members of the public or serving police officers against the Office of the Police Ombudsman for Northern Ireland since the office was established; who investigated these complaints; and what was the outcome of each. [HL1489]
The chief executive of the Office of the Police Ombudsman for Northern Ireland is responsible for addressing all complaints coming to the office and ensures that all such matters are examined within the satisfaction policy and procedures in place. In matters relating to investigations, managers or directors who have had no involvement in the case in question will review or reinvestigate complaints. A total of 44 complaints have been received over the past six years, 30 of these from members of the public and 14 from police officers. Six complaints are still under examination, nine were resolved to the complainant's satisfaction, two apologies were accepted by complainants, one apology was not accepted by the complainant, one member of staff resigned following complaint, one member of staff was dismissed following proceedings, 21 complaints were closed following explanation or clarification given, and three were found to be vexatious complaints.