asked Her Majesty's Government:

What guidance is available to district councillors in England on answering letters from those living in their wards and who are on the current electoral register. [HL447]

The Government are not aware of any such guidance. However, the Councillors Commission, which we established in February 2007 to look at how better to support councillors and make local democracy more responsive to local people, has considered the need for greater clarity of role and for associated training to be available to all councillors. The commission will make its recommendations to the Government in December.