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Criminal Records Bureau

Volume 702: debated on Monday 23 June 2008

asked Her Majesty's Government:

When the contract with Capita Group Plc to operate the Criminal Records Bureau's information systems is next up for renewal; and [HL4061]

How many organisations tendered for the Criminal Records Bureau contract when it was last up for renewal. [HL4065]

The contract with Capita Group Plc to operate the Criminal Records Bureau (CRB) information systems is next up for renewal on 11 March 2012.

In June 1999, following a tendering exercise, 95 organisations expressed an interest in joining a partnership arrangement with the CRB. In December 1999, it was announced that Capita Group Plc, PricewaterhouseCoopers and eCRES were the short-listed bidders.

asked Her Majesty's Government:

When the operation of the Criminal Records Bureau was last reviewed; and whether all the recommendations from that review have been implemented. [HL4062]

An independent review of the operation of the Criminal Records Bureau was carried out in 2002 by the independent review team. All recommendations made in this review were considered by the Government and accepted at that time and of the 10 recommendations nine have been implemented.

The remaining recommendation to mandate the progressive introduction of electronic submission of applications is currently under development.

asked Her Majesty's Government:

How police forces' performance in supplying information to the Criminal Records Bureau within 14 days varies. [HL4066]

A police force's performance can be affected by a number of factors; the volume of cases sent to a force to process in any given month, the number of staff available to process the checks, and the IT resources on hand to forces. With these variables, performance can fluctuate within individual forces from one month to the next.

The CRB has been supporting those forces that have encountered problems in meeting their targets by a range of measures including the provision of additional resources, monitoring performance, providing demand forecasting data, and assistance in introducing new IT initiatives.

Further details of forces' performance against these targets can be found on the CRB website at: www.crb.gov.uk.