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Railways: Time-keeping

Volume 705: debated on Tuesday 4 November 2008

asked Her Majesty's Government:

Whether the public performance measure suitably reflects the experience of travellers on journeys from London, in the light of changes to timetables in the past 15 years. [HL5905]

The public performance measure (PPM) reports punctuality at trains' destinations. In the case of trains from London, the PPM may be argued to be less reflective than in the case of trains to London, as fewer people are generally still on the train when it arrives at its destination.

However, in the case of trains both to and from London, there have been significant improvements in punctuality in the past few years. Steps taken to ensuring timetables more accurately allow for the times and margins needed to operate an increasingly busy service have contributed to this improved performance.