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Railways: Performance

Volume 705: debated on Monday 17 November 2008

asked Her Majesty's Government:

Why two organisations monitor the performance of train operators; and whether there is scope for economy in the use of such resources. [HL6339]

Network Rail is responsible for monitoring the day-to-day operational performance of the national network. The Department for Transport monitors the performance of train operators to whom it has awarded franchises.

These activities are complementary in ensuring that passengers benefit from continuing good performance.