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National Health Service Litigation Authority

Volume 707: debated on Tuesday 10 February 2009


Asked by

To ask Her Majesty's Government why NHS employees are excluded by statute from complaining about the workings of the National Health Service Litigation Authority. [HL1124]

To ask Her Majesty's Government what avenues of redress NHS employees have if they have a grievance against the National Health Service Litigation Authority. [HL1125]

Any person, including a National Health Service employee, has the right to complain about the NHS Litigation Authority through the NHS complaints procedure if they are affected by its action, omission or decision. The relevant statute that sets out the detail of the complaints procedure is the National Health Service (Complaints) Regulations 2004.

There are specific matters excluded by statute from consideration under the NHS complaints procedure and these are set out in Regulation 7 of the 2004 regulations.

However, employees of the NHS Litigation Authority with a grievance about their employment should follow the NHS Litigation Authority's internal grievance procedure.