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Data Entry: Error Rates

Volume 710: debated on Monday 18 May 2009

Question

Asked by

To ask Her Majesty's Government further to the Written Answer by Lord Carter of Barnes on 31 March (WA 220), what is the highest error rate allowed for data entry in the Department for Business, Enterprise and Regulatory Reform; which system employs it; how frequently results are checked against it; and what proportion of checks show that the standard has not been met. [HL3165]

The department does not employ large volume data entry processing systems. Its IT services and systems have been outsourced. The department's office automation, finance and HR corporate systems are designed to make use of appropriate field validations to help ensure data quality. These validation techniques include data type restrictions, table look ups, check balances and limits, check digit formulas as well as system specific data and processing checks.