To ask Her Majesty's Government how many “failure to deliver” letters have been issued by couriers attempting to deliver identity cards to overseas students resident in the United Kingdom; and why no explanation is given for such letters to higher education institutions. [HL4538]
Where it has not been possible to deliver an identity card, a calling card is left for the addressee explaining why the courier was unable to deliver. The addressee is given the option to rearrange a more suitable delivery time or to collect their card direct from the depot.
To date, in total around 24,000 calling cards have been left, with the vast majority of cards successfully delivered on the second occasion. It is not possible to break down this information to show how many cards were issued to students.