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Service Complaints Commissioner

Volume 712: debated on Tuesday 7 July 2009


My honourable friend the Minister of State for the Armed Forces (Bill Rammell) has made the following Written Ministerial Statement.

I am pleased to place before Parliament today the MoD’s formal response to the Service Complaints Commissioner’s (SCC) first annual report on the fairness, effectiveness and efficiency of the service complaints system. 

The MoD accepts the SCC’s 17 recommendations and six objectives.  I am clear that these will help us to continue improving on our current system and increasing confidence in it among our service personnel.  The formal response sets out how MoD proposes to address the recommendations and what we will be doing in the coming months.