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Child Support Agency

Volume 716: debated on Tuesday 5 January 2010


Asked by

To ask Her Majesty's Government when they will publish results and policy proposals derived from the Child Support Agency's three-year Operational Improvement Plan, completed in March. [HL637]

The outcomes of the Operational Improvement Plan (OIP) which ran from April 2006 to March 2009 can be found in the Child Support Agency (CSA) quarterly statistics.

The OIP was developed to improve agency performance in the short to medium term while Sir David Henshaw carried out his review of the child maintenance system. Sir David's review was completed in June 2006 and led to the Child Maintenance and Other Payments Act 2008.

The Child Support Agency (CSA) report on handover to the Child Maintenance and Enforcement Commission (the commission), published in December 2008, noted that the Operational Improvement Plan was acknowledged to have driven up performance and made the CSA a more businesslike organisation. The commission continues to act upon the findings of the handover report.

There are no plans to issue any further documentation relating to the OIP.