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Freight Services Group: Targets

Volume 718: debated on Tuesday 30 March 2010

Statement

My honourable friend the Parliamentary Under Secretary of State for Transport (Paul Clark) has made the following Ministerial Statement.

A range of high-level targets for the 2010-11 year has been set on behalf of the agencies within the Motoring and Freight Services Group: the Driving Standards Agency, the Driver and Vehicle Licensing Agency, the Vehicle Certification Agency, the Vehicle and Operator Services Agency and the Government Car and Despatch Agency. They are included in the agencies’ business plans together with their associated measures. The plans also include a range of management targets, performance indicators and key tasks which are appropriate to the agencies’ businesses. Copies of the business plans will be placed in the Libraries of both Houses shortly.

The key targets for the Driving Standards Agency are:

Secretary of State Targets

Maintain the integrity and quality of the driving test by supervision of 95 per cent of examiners including delegated examiners and conducting a rolling programme of 120 quality assurance visits;

To strengthen and modernise the way that people learn to drive we will:

Develop proposals to modernise the driver training profession based on a syllabus and competence framework by September 2010; and

Develop the research element of stage 1 of the learning trial by March 2011;

Introduce an assessment of competence whilst driving independently across all main practical tests by October 2010;

Make appointments available within 9 weeks at permanent car driving test centres—90 per cent ;

Deliver the customer promises as set out in the agency business plan by March 2011;

Achieve an additional £2 million of financial efficiency savings during 2010-11; and

Deliver agreed financial plan in 2010-11.

The key targets for the Driver and Vehicle Licensing Agency are:

Secretary of State Targets

Maintain the accuracy of the vehicle register so that a registered keeper can be traced from details held on record in 95 per cent of cases;

Deliver the eight Department for Transport customer promises;

Complete achievement of the £80.7 million three year target of efficiency savings for 2008-2011 by saving £36.2 million in 2010-11;

Deliver financial performance agreed with DfT to at least balance income against expenditure for the 2010-11 year end accounts;

Collect over £5 billion of VED (net of refunds) and through enforcement action exceed £100 million in additional VED collected for the period 2008-11; and

Introduce Continuous Insurance Enforcement (CIE) and have started to issue insurance advisory letters by 31 March 2011.

The key targets for the Vehicle Certification Agency are:

Secretary of State Targets

Complete 90 per cent of system and component type approval certificates within nine working days;

99 per cent of appraisal reports on our technical performance from independent panel members deemed to have no critical defects. (Note—suitable sample size to be determined);

To ensure the continued consistency and quality of VCA’s approvals by:

Carrying out a programme of conformity of production assessments for VCA issued approvals using the risk based methodology in line with the agreed programme; and

Dangerous goods packaging—carrying out a programme of conformity of production inspections in accordance with the service level agreement agreed with the department.

Deliver the customer service promises as set out in this business plan;

Continue the development of the systems and tools designed to assist existing and new manufacturers to comply with the revised type approval requirements for new vehicle types due to included in 2010-11, by 31 October 2010;

Deliver the agreed testing, enforcement and in- service emission programmes by 31 March 2011 (Note—in-year milestones to be developed and agreed);

Achieve repeatable financial efficiency savings during 2010-11 in line with CSR07 efficiency delivery plan; and

To achieve a £50,000 surplus on a full cost basis.

The key targets for the Vehicle and Operator Services Agency are:

Secretary of State Targets

Obtain agreement of and detailed plan for testing transformation:

Obtain agreement to detailed plans for transferring testing to authorised testing facilities (ATFs) in 20 catchment areas; and

Carry out sufficient marketing to deliver 40 new operational non-VOSA sites by 31/03/11;

Deliver the eight customer service promises as set out in the VOSA business plan;

In partnership with DfT (IHAC and LRI), determine a methodology to develop—and subsequently agree with DfT—an informed three-year target to 2013-14 to maintain or improve the trajectory of compliance with roadworthiness and traffic rules, using data gathered from past and future fleet compliance surveys;

Deliver agreed financial plan for 2010-11; and

Achieve £2.6 million financial efficiency savings during 2010-11 as part of the Comprehensive Spending Review delivery plan.

The key targets for the Government Car and Despatch Agency are:

Secretary of State Targets

To maintain accreditation for ISO 9001. The quality of service is measured by means of ISO 9001, the internationally recognised standard for quality management systems;

To achieve scheduled mail collections and deliveries on a daily basis—99 per cent;

Maintain the average tailpipe emissions of the government car fleet—130g/km;

Deliver the eight customer service promises as set out in the agency business plan;

Achieve financial efficiency savings of £0.5 million during 2010-11 as part of the CSR efficiency delivery plan; and

Deliver financial performance in line with business plan.