Skip to main content

Debt: Rural Areas

Volume 718: debated on Tuesday 6 April 2010

Question

Asked by

To ask Her Majesty's Government with reference to the Commission for Rural Communities' report Rural Money Matters: a support guide to rural financial inclusion, how the 24 face-to-face debt advisers funded by the Department for Business, Innovation and Skills who work in rural areas divide their time across the country. [HL3050]

The advisers are based at specific locations in 22 citizens advice bureaux (CABx) around England, and operate from these locations across more rural parts of various counties. They typically undertake around a third of their work at outreach locations, to help reach the most financially excluded clients. The counties (and the locations in which they are based) are as follows:

No. of Advisers

Counties

Locations they are based

3

Northumberland

Berwick-upon-Tweed, Morpeth, Hexham

3

Cornwall

Penzance, Redruth, Liseard

2

Devon

Barnstaple

2

Isle of Wight

Isle of Wight

2

Cambridgeshire

Ely, Fenland

2

North Yorkshire

Hambleton, Harrogate

1

Somerset

Mendip

1

Dorset

Weymouth

1

Wiltshire

Trowbridge

1

Norfolk

Diss and Thetford

1

Lincolnshire

Boston, West Lindsey

1

Herefordshire

Hereford

1

Shropshire

Shrewsbury

1

Cumbria

Eden, Windermere

1

County Durham

Barnard Castle

1

East Yorkshire

Goole

In addition, the CABx make available a varied and wide-ranging nature of face-to-face advice provision in areas outside their fixed points of contacts so people can get help without the need for them to travel to a main CABx.

Advisers operate on different days between the main office and their outreach locations and also they work across other CABx within the same county and run outreach at local community centres, village halls, GP surgeries, schools, prisons and so on, plus arranging home visits for clients who would have difficulties in accessing a main office or outreach location (for example, people with disabilities).