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Energy Tariffs

Volume 613: debated on Thursday 14 July 2016

14. What steps her Department is taking to ensure that energy consumers are on the best value energy tariffs. (905863)

The most effective way for energy consumers to make sure that they are on the best value tariff is to shop around. I encourage all consumers to engage in the market and to make use of the Ofgem-approved price comparison websites that are readily available. We have taken action to make it simpler and quicker to switch supplier, and we are working with Ofgem to move to reliable next-day switching.

I thank the Minister for that response. Many people remain unaware of how easy it is to switch energy providers and save money. What actions is her Department taking to encourage people to look into switching providers?

My hon. Friend is right to say that we need to make sure that people are aware not just of the benefits of switching, but of how easy it is to do. We are taking steps to raise awareness through the big energy saving network, Big Energy Saving Week and the Power to Switch campaign. We are also working to improve the switching process for customers. We launched the energy switch guarantee last month to give consumers confidence to switch, and we are working with Ofgem to deliver next-day switching.