The Driver and Vehicle Licensing Agency deals with around 600,000 medical cases each year. The vast majority of cases, 90%, are dealt with quickly and efficiently, but the other 10% are complex, often requiring consultation with several medical professionals. As each case is taken on its merits, that can take time, but we are aware of the importance of the issue. The DVLA has taken on more than 100 extra staff and additional medical advisers to handle cases.
If someone is cleared of their medical condition, it is very frustrating to have to wait a long time for the processing to be completed, so I am grateful for whatever the Minister can do.
I am acutely aware of how important this is for people. If some people lose their licence, they may also be losing their means to continue their careers. The DVLA is working on the matter by bringing in extra personnel and so far it has been successful: the average processing time last year was 53 days, and so far this year it is 38 days and we are working to reduce that even further.
The Minister felt a compelling need to read out part B of the brief, but we are grateful and we are better informed.