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Motoring Services Agencies Business Plans 2021-22

Volume 696: debated on Monday 7 June 2021

My noble Friend, the Parliamentary Under-Secretary of State for Transport (Baroness Vere of Norbiton) has made the following ministerial statement.

I am pleased to announce the publication of the 2021-22 business plans for the Department for Transport’s Motoring Agencies—the Driver and Vehicle Licensing Agency (DVLA), the Driver and Vehicle Standards Agency (DVSA) and the Vehicle Certification Agency (VCA).

The business plans set out:

The key business priorities that each agency will deliver and any significant changes they plan to make to their services, and;

the key performance indicators, by which their performance will be assessed.

These plans allow service users and members of the public to understand the agencies’ plans for delivering their key services, progressing their transformation programmes, and managing their finances.

The business plans will be available electronically on and copies will be placed in the Libraries of both Houses.

Attachments can be viewed online at: http://www. .