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Fuel Utility Company Fixed Tariff Cancellations

Volume 728: debated on Tuesday 21 February 2023

The petition of Adrian Paul,

Declares that energy companies are able to charge new home owners or renters higher prices by automatically placing them on new standard tariffs compared to their previous fixed tariffs; notes that a home owner may only have insufficient funds for just one monthly Direct Debit payment to be kicked off a fixed tariffs; further notes that direct debits can be cancelled accidentally and that direct debits can be wrongly cancelled or set up incorrectly, causing further issues.

The petitioners therefore request that the House of Commons urge the Government to work with OFGEM to make sure utility companies are not to be able to end home owners and renters lower fixed tariffs without a two month period of non-payment.

And the petitioners remain, etc.]